Key Responsibilities of a Telecaller
Make Outbound Calls :
Contact potential customers to inform them about company services and generate interest.
Handle Inbound Inquiries :
Answer customer queries professionally and provide accurate information about products/services.
Explain Services Clearly :
Describe company offerings (Website Development, CRM, HMS, Digital Marketing, etc.) in a convincing manner.
Maintain Call Records :
Update customer details, call status, and follow-up notes in CRM or Excel.
Follow-Up with Prospects :
Schedule and conduct follow-up calls to convert leads into clients.
Achieve Daily Task :
Meet call and conversion task set by the management.
Build Customer Relationships :




Maintain valuable communication and positive relationships with clients.
Coordinate with Sales Team :
Transfer qualified leads to the sales or technical team for closing deals.
Collect Feedback :
Gather customer feedback to improve services and strategy.

Requirements :
Good Communication Skills (Hindi & English)
Confidence & Persuasion Ability
Basic Computer Knowledge
On Time Task-Oriented Mindset
Positive & Qualified Attitude

Job Types : Full time, Fresher

Pay: From ₹120,000.00 per year

Work Location: In person

📌 Tele Caller Executive Lucknow
🏢 Loknirnay IT Solutions
📍 Lucknow