Job Title: Front Desk Executive - Retrieve Health & Wellness, Ernakulam

Job Type : Full-time

Salary : Rs. 15,000/- Rs. 17,000/
Join our team at Retrieve Health & Wellness , where hospitality meets elegance in the heart of Ernakulam. We are seeking a agile Front Desk Executive to be the face of our boutique hotel, ensuring exceptional guest experiences from check-in to check-out.

Key Responsibilities :
Guest Reception and Check-in/Check-out : Warmly welcome guests upon arrival, efficiently handle check-ins and check-outs, and provide accurate information about hotel services, amenities, and local attractions.
Customer Service Excellence : Anticipate guest needs and respond promptly and professionally to all inquiries and requests. Maintain a courteous and efficient approach to problem-solving to ensure guest satisfaction.
Reservation Management : Manage room reservations using our hotel management system, ensuring accuracy in bookings and cancellations. Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests.
Communication Hub : Serve as a central point of communication between guests and hotel departments. Relay messages,



coordinate special requests, and assist with additional services as needed.

Qualifications :
Proven experience as a Front Desk Executive or similar role in the hospitality industry.
Exceptional customer service skills with a friendly and qualified demeanor.
Strong communication and interpersonal skills.
Proficiency in MS Office and hotel management software.
Ability to multitask and work efficiently in a rapid-paced workplace.
Fluency in English and Malayalam; knowledge of additional languages is a plus.

Benefits :
Competitive salary commensurate with experience.
Opportunities for career growth and development.
Pleasant working environment in a stylish boutique hotel.

Pay: ₹15,000.00 - ₹17,000.00 per month

Ability to commute/relocate:
Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Education :
Bachelor's (preferred)

Experience :
Front desk: 1 year (preferred)
total work: 1 year (preferred)

Work Location: In person

📌 Front Desk Executive Kochi
🏢 Retrieve Health E Wellness
📍 Kochi