Customer Relationship Officer : ₹16500 - ₹22000 / NTH / Monthly:
Location
Bengaluru, Karnataka
Experience Required
0 - 1 Years
Education Required
Graduation
Gender
Any
Work mode
Full time
Shift
Day Shift
Days of work
6 Days/week

Incentives

Other Requirements
Aadhaar Card
Bank Proof
Education Proof
PAN Card
As a Customer Relationship Officer, you will be responsible for maintaining and enhancing customer relationships by providing excellent service and support. You will act as the primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring their satisfaction with our products and services.

Responsibilities :
Build and maintain solid relationships with customers through regular communication
Address customer inquiries and concerns in a qualified and timely manner




Resolve customer issues by coordinating with internal teams and providing appropriate solutions
Identify opportunities to upsell or cross-sell products and services to customers
Monitor customer feedback and satisfaction levels, taking proactive steps to improve overall customer experience
Maintain accurate records of customer interactions and transactions

Positive to have values:
Strong communication and interpersonal skills
Ability to empathize with customers and address their needs effectively
Attention to detail and problem-solving abilities
Prior experience in customer service or sales roles
Knowledge of relevant industry trends and regulations.

📌 Customer Relationship Officer Bengaluru (India)
🏢 Terrier Security Services
📍 India