Country/Region: IN
Requisition ID: 32991
Work Model:
Position Type:
Salary Range:
Location: INDIA - NOIDA- BIRLASOFT OFFICE

Title :Subcontractor:
Description:

Area(s) of responsibility : Job Title: ServiceNow Developer / Specialist (ITSM, ITOM, App Engine & HRSD)
Employment TYpe - Contract Key Responsibilities
Design & Development
Develop and implement ServiceNow solutions across ITSM, ITOM, HRSD, and App Engine modules.
Platform Configuration
Configure and optimize ITSM modules (Incident, Problem, Change, Request, CMDB).
Implement HRSD modules (Case Management, Knowledge Base, Employee Service Center, Lifecycle Events).
Integration & Automation
Build integrations with external systems using REST/SOAP APIs and MID Server.
Utilize Flow Designer and IntegrationHub for automation and orchestration.




Participate in end-to-end project lifecycle: requirement gathering, design, development, testing, deployment. Required Skills & Experience
Technical Expertise
Hands-on experience in ServiceNow development (minimum 3+ years).
Solid knowledge of ServiceNow scripting (JavaScript, Glide API, Jelly, AngularJS).
Familiarity with ServiceNow Studio, Update Sets, Flow Designer, Service Portal.
Modules
Expertise in ITSM, ITOM (Discovery, Event Management, Service Mapping), HRSD, and App Engine.
Integration
Experience with REST/SOAP APIs, LDAP, SSO, and third-party system integrations.
Process Knowledge
Positive understanding of ITIL/ITSM processes and HR workflows.

📌 Subcontractor Noida
🏢 Birlasoft
📍 Noida