We are looking for a Customer Care Executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively scheduling meetings with our potential clients.

Responsibilities:
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
Seize prospects to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements and Skills:




Previous experience in a customer support role
Track record of over-achieving quota
Solid phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities and manage time effectively
High school degree

Pay: ₹15, - ₹20, per month

Work Location: Sakinaka, Mumbai, MH, India
Experience

0 - 3 Years
No. of Openings

7
Education

12th Pass
Role

Customer Care Executive
Industry Type

Call Centre / BPO / ITES / LPO
Gender

Female
Min Age

18 Yrs.
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office

📌 Interview For Customer Care Executive 12th Pass Freshers Mumbai (India)
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