Job Description
This is a remote position.
Job Title: Senior Account Manager – IT Staffing & Client Relationships
Experience Required: 5–10 years
Work Arrangement: Work from Home
Employment Type: Full-time
Salary: Based on Experience + Performance Incentives
Location: Remote – India
Role Overview
We are looking for an experienced Senior Account Manager to manage and expand client relationships, develop new staffing partnerships, and drive business growth for FyerX's IT staffing and recruitment services.
The ideal candidate should have a proven track record of managing IT staffing accounts, generating recurring recruitment requirements, coordinating recruitment delivery, and maintaining strong relationships with client-side recruitment teams.
We are particularly interested in professionals with established relationships across IT staffing companies, recruitment agencies, implementation partners, and enterprise clients who can help FyerX acquire new accounts and develop long-term staffing partnerships.
Key Responsibilities
- Manage and develop relationships with existing and prospective IT staffing clients, recruitment partners, and enterprise customers.
- Identify new business opportunities through professional networks, existing industry relationships, referrals, and client introductions.
- Acquire new staffing accounts and generate active requirements across contract staffing, C2C, C2H, and permanent recruitment.
- Coordinate directly with recruitment heads, account managers, vendor managers, delivery teams, and client-side hiring managers.
- Understand client hiring requirements, technical skills, budgets, contract terms, timelines, and candidate expectations.
- Work closely with the recruitment delivery team to ensure relevant candidate submissions, interview coordination, feedback, and successful placements.
- Support client onboarding, vendor empanelment, MSA/NDA coordination, and commercial negotiations.
- Identify opportunities to expand existing accounts through additional requirements, new technology areas, and long-term staffing engagements.
- Maintain accurate records of client interactions, active requirements, submissions, placements, agreements, and revenue opportunities.
- Achieve assigned targets for account growth, new client acquisition, active requirements, placement closures, and revenue generation.
Requirements
- Bachelor's degree in Business Administration, Human Resources, Marketing, Information Technology, or a related field.
- 5–10 years of experience in IT staffing account management, client relationship management, recruitment delivery, or staffing business development.
- Proven experience managing IT staffing clients and generating recurring recruitment requirements.
- Experience working with staffing companies, recruitment agencies, technology consulting firms, or enterprise clients.
- Established professional relationships with staffing decision-makers, recruitment heads, account managers, and vendor management teams will be a strong advantage.
- Strong understanding of contract staffing, C2C, C2H, permanent recruitment, and offshore staffing models.
- Experience handling client onboarding, vendor empanelment, MSA/NDA coordination, commercial negotiations, and account expansion.
- Familiarity with IT technologies such as Service Now, SAP, Salesforce, Data & AI, Cloud, Dev Ops, and software development.
- Experience using CRM platforms, ATS tools, Linked In, Microsoft Excel, and client management systems.
- Excellent communication, negotiation, relationship-management, and organizational skills, with the ability to work independently.
Benefits
- Work-from-home opportunity with a growing IT staffing and technology services company.
- Competitive compensation based on experience and performance.
- Attractive incentives for new client acquisitions, account growth, and successful placements.
- Opportunity to manage and develop relationships with Indian and international staffing clients.
- Direct collaboration with the leadership team and opportunities for career growth.
If you have strong experience managing IT staffing accounts, established industry relationships, and a proven ability to develop new clients and generate recurring staffing business,
we encourage you to apply for the Senior Account Manager – IT Staffing & Client Relationships role at FyerX.
Requirements
Lead the design, configuration, and implementation of SAP MM solutions to meet business needs. Participate actively in requirements gathering, blueprinting, and documentation phases for SAP MM projects. Develop detailed functional specifications and collaborate with technical teams for development, testing, and deployment. Conduct training sessions and provide knowledge transfer to junior team members and stakeholders. Manage integration points between SAP MM and other SAP modules to ensure data consistency and process alignment. Oversee testing of recent functionalities, enhancements, and issue resolutions related to SAP MM. Utilize SAP Process Modelling Suite tools (Signavio, ARIS, Visio) to model and optimize Materials Management business processes. Provide leadership, mentorship, and guidance to a team of SAP MM consultants and specialists. Support rollout and post-implementation activities to ensure smooth adoption and sustained performance of SAP MM solutions. Act as a key liaison for clarifications, collaborating closely with business stakeholders and external partners. Job Expectation & Transition Immediately after project onboarding, the resource needs to travel to Hazira, Surat from their respective base location for a 4-week duration for knowledge transition, hypercare, and gathering requirements for current features. Post this period, the resource will be permanently based onsite at Hazira, Surat, following the client's holiday calendar, shift timings, and working on alternate Saturdays. Requirements 9+ years of overall IT experience, with 7 to 11 years of dedicated experience in SAP Materials Management (SAP MM). Strong hands-on background in optimizing procurement, inventory control, and vendor management processes. Exposure and knowledge in Warehouse Management (WM) and associated SAP modules. Proficiency in using SAP Process Modelling Suite tools (Signavio, ARIS, Visio). Full readiness to be stationed onsite at Hazira, Surat, and follow client working schedules, including alternate Saturdays. Preferred Qualifications Prior enterprise experience supporting large-scale manufacturing, logistics, or engineering client transformations. Experience integrating SAP MM with emerging technologies, AI tools, or Source-to-Pay (S2P) automation frameworks.
📌 Senior Account Manager – IT Staffing & Client Relationships (India)
🏢 FyerX
📍 India