- Hardware network solution deployments spanning geographical separation.

- Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.

- Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.

- Network Security patching.

- Cisco / Juniper Firewall experience required

- Working closely with Cyber Security team to manage Security patches on allocated tasks

- Handling global Network plat form and available to work in Shits, if needed

- Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

- Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.





- Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined

- Actively and consistently, recommend and support all efforts to improve, simplify, automate and enhance day-to-day service delivery operations and the client experience.

- Foster and contribute toward team-oriented working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.

- Directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.

- Proficient in MS Office (Word, Excel, Power Point), Outlook, Share Point

📌 Consultant - IT (Network Engineer) (India)
🏢 Black Box
📍 India