We have an immediate requirement for 4 Cloud Ops Infra Support Level 1 resources to support one of our projects in India.

Location: Pune or Hyderabad, India
Shift: Night Shift (10:00 PM to 6:00 AM IST)
Open Positions: 4 Resources

Required Skill Set - Cloud Ops Infra Support Level 1

- Manage backups and restores.
- Resize and recycle EC2 instances.
- Support Windows and Linux operating systems.
- Storage management including planning, deployment, administration, and reporting of EBS, EFS, S3, etc.
- Basic network troubleshooting.
- Limited application support based on knowledge base articles.
- Maintain runbooks and knowledge base documentation.
- Deploy approved changes.
- User access management.
- System, URL, and health monitoring.
- Patch management.
- Monthly service reporting.




- AWS/Azure account administration and maintenance.
- Infrastructure access provisioning and revocation based on approved requests.
- Service account password resets and credential rotations.
- SSL/TLS certificate renewal and deployment using customer-provided certificates.
- Administration of AWS Route53, AWS Backup, and AWS Systems Manager.
- Server restart, reboot, service restart, and routine operational activities.
- Infrastructure capacity monitoring and utilization reporting.
- Administration of infrastructure software licenses and digital certificates.

📌 Cloud Ops Infra Support Level (India)
🏢 Sybex Support Services
📍 India