Job Description
Position - EDI Support Engineer
Location - Hyderabad
Notice Period -Immedidate joiner
Experience: 5-8 years

Mandatory Skills:

- EDI Production/Application Support

- EDI integration

- EDI standard (ANSI X12,EDIFACT, XML)

- Communication protocol (AS2, SFTP, FTP, VAN)

- Incident Management / Production Support

- EDI mapping

key responsibilities:

- Provide end-to-end EDI application and production support.

- Monitor and troubleshoot EDI transactions and integrations.

- Resolve production incidents within SLA and perform RCA.

- Support trading partner onboarding and EDI mapping changes.

- Handle service requests, change requests, and deployments.

- Monitor application health, system performance, and batch jobs.

- Coordinate with business users, customers, and cross-functional teams.

- Maintain support documentation and participate in on-call support.

Requirements
EDI production/application support, EDI mapping, communication protocols, incident management, Integrator/Sterling B2B Integrator

📌 EDI Support Engineer (India)
🏢 Arting Digital Private
📍 India