Responsible for all GR functions, strategic planning, development & implementation Respond to all complaints/enquiry through root cause analysis.

Analyze, generate report on complaints and suggest improvements

- Post sales & Service follow up and updating
- Maintain complaint database, follow up with customer who do not report vehicle for workshop
- Creating customer awareness about low cost ownership
- Weekly meeting with sales/Service Manager and Top Management to review the status of Complaint to ensure reflection for future permanent corrective action.
- Review sales and service volume of the dealership to ensure effective handling of Customer touch point.

Candidate should have 5-8yrs of relevant experience.

Candidate should be from local area only.

Should be familiar with local Language.

Job Type: Full-time

Pay: Up to ₹35,000.00 per month

Advantages:

- Provident Fund

Ability to commute/relocate:

- Goa, Goa: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

📌 Manager - Guest Relation (India)
🏢 Sharayu Toyota, Colvale Goa
📍 India