11 Nov
|
Mammacare Pro
|
India
11 Nov
Mammacare Pro
India
Job Summary
We are looking for a well-organised, responsible and customer-friendly Front Office cum Accountant to manage front desk operations, handle client interactions and maintain day-to-day financial records of our wellness centre. The candidate should have good communication skills, basic accounting knowledge and the ability to handle administrative and billing activities efficiently.
Key Responsibilities
Front Office & Client Coordination
- Welcome clients and visitors warmly and provide a qualified first impression.
- Handle incoming calls, WhatsApp enquiries and appointment bookings.
- Schedule, confirm and manage client appointments.
- Coordinate with doctors, therapists and other staff members regarding client schedules.
- Maintain client records and update details in the system.
- Handle client queries and ensure a smooth customer experience.
- Follow up with clients regarding appointments and service renewals.
Accounts & Billing
- Prepare invoices and generate bills for services provided.
- Handle daily cash, UPI, card and other payment transactions.
- Maintain daily sales, expense and payment records.
- Perform daily cash reconciliation and maintain billing reports.
- Track outstanding payments and follow up with clients when required.
- Maintain petty cash and record day-to-day expenses.
- Assist in preparing daily, weekly and monthly financial reports.
- Maintain accurate records of receipts, payments and transactions.
Administrative Responsibilities
- Maintain appointment registers, client files and other documentation.
- Monitor office supplies and coordinate with vendors when required.
- Ensure the reception area is neat, organised and presentable.
- Maintain confidentiality of client information and financial records.
- Support the management team with daily administrative activities.
Required Skills & Qualifications
- Any Bachelor's degree (B.Com preferred).
- 1–3 years of experience in front office, billing or accounting.
- Basic knowledge of accounting and bookkeeping.
- Proficiency in MS Excel and MS Office.
- Experience with billing software or accounting tools such as Tally is preferred.
- Good verbal communication and interpersonal skills.
- Strong numerical, organisational and multitasking abilities.
- Customer-focused attitude with attention to detail
Pay: Up to ₹30,000.00 per month
Work Location: In person
📌 Front Office cum Accountant (India)
🏢 Mammacare Pro
📍 India