Customer Care Executive (Hyderabad)

Customer Care Executive (Hyderabad)

11 Nov
|
Digitide Solutions
|
Hyderabad

11 Nov

Digitide Solutions

Hyderabad

JOB DESCRIPTION:

THIS REQUIREMENT IS FOR MALYALAM SPEAKING CANDIDATES.

Broad Responsibilities/ Major Deliverables:

· Listening to and understanding the dealer’s requirements.

· Provide product / service details to dealers.

· Using front end empowerment Website as authorized to provide correct information.

· Book order form dealer as per requirement

· Capture correct information where ever required.

· Prepare daily Stock and sales related reports

· Timely and accurate capturing all the information given by/to the customer.

· Staying current with knowledge of products/ processes & services offered by the client.· Ensure full adherence to all the quality parameters.· Cooperate with other Team members,



SMEs and Team Leaders.· Ensure 100% adherence to schedule.

· Escalating the call to the team leader / manager, wherever desirable

Education Qualification : Undergraduates are eligible.

Languages Known : Basic English & fluent in Malayalam.

Office Address :

DIGITIDE SOLUTIONS :

1-8-371, Gowra Trinity, S. P. Road, Patigadda, Begumpet, Hyderabad, Telangana 500016.

Contact HR : KRUPANI ( (phone hidden) )

Please contact between : 9 :30 am- 6:30 pm.

Pay: ₹22,000.00 per month

Perks:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Hyderabad)
🏢 Digitide Solutions
📍 Hyderabad

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