Industry: Education / EdTech
Employment Type: Full-Time
Work Mode: Work from Office (WFO)
Training Location: Bangalore Head Office (First 3–6 Months)
Job Overview
We are looking for enthusiastic, confident, and result-oriented individuals to join our growing EdTech team as Academic Counsellors.
The ideal candidate will be responsible for counselling prospective students and parents, understanding their educational and career goals, recommending suitable training and certification programs, and guiding them throughout the admission process.
If you have excellent communication skills and a passion for education and helping students build successful careers, we would love to hear from you!
Key Responsibilities
- Handle inbound student enquiries and conduct outbound follow-up calls.
- Counsel prospective students and parents about training and certification programs.
- Understand students' career goals and recommend suitable courses.
- Explain course details, fees, admission procedures, and program benefits.
- Convert prospective students into successful admissions.
- Maintain strong relationships with students and parents.
- Guide students through the complete admission and application process.
- Assist students with required documentation and enrolment.
- Maintain and update student information in the CRM system.
- Follow up with prospective students regularly.
- Coordinate with internal teams to ensure a smooth admission process.
- Achieve monthly and quarterly admission targets.
Eligibility Criteria
- Bachelor's degree in any discipline.
- Minimum 1 year of experience in Academic Counselling, Sales, or EdTech.
- Freshers with excellent communication and convincing skills may also apply.
- Excellent verbal and written communication skills.
- Robust interpersonal and counselling skills.
- Ability to handle student queries and objections confidently.
- Familiarity with CRM tools is an added advantage.
Language Requirements
- Excellent command of English (Mandatory).
- Fluency in Telugu and Hindi (Mandatory).
Mandatory Requirements
- Android smartphone.
- Comfortable with telecalling and target-based work.
- Willingness to relocate to Bangalore for the initial training period.
- Ability to work from the office.
Training & Work Location
- Selected candidates will undergo 3–6 months of classroom and on-the-job training at the Bangalore Head Office.
- Training will cover counselling processes, product knowledge, CRM systems, and operational workflows.
- Candidates will be evaluated based on performance, product knowledge, attendance, discipline, and target achievement.
- Successful candidates will be transferred to the designated work location after completing training.
Preferred Skills
- Excellent communication and convincing skills.
- Strong objection-handling and negotiation abilities.
- Good time management and organizational skills.
- Ability to work under pressure and achieve targets.
- Passion for education and career counselling.
Pay: ₹18,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
📌 Academic Counsellor (India)
🏢 LLRI - Learning Labb Research Institute
📍 India
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