Job Description: Senior Career Counsellor

Company: Hindustan School of Internet Marketing (HSIM)
Location: Chandigarh
Job Type: Full-Time | On-Site
Working Days: 6 Days a Week
Experience Required: 3–4 Years in Career Counselling, Education Sales, Admissions Counselling, or a Related Role

About HSIM

Hindustan School of Internet Marketing (HSIM) is a professional training institute focused on providing industry-oriented digital marketing education and practical learning opportunities. We aim to help students and aspiring professionals build successful careers in the digital marketing industry.

We are looking for an experienced and result-oriented Senior Career Counsellor who can guide prospective students, drive admissions, manage the counselling process, and mentor junior counsellors.

Role Overview

The Senior Career Counsellor will be responsible for managing the complete admission and counselling process, from handling incoming enquiries to converting prospective students into enrolled candidates.

The ideal candidate should have solid communication and persuasion skills, a student-first approach, proven sales and conversion abilities, and the capability to lead and guide a junior counselling team.

This is a combination of career counselling, education sales, admission management, and team leadership.

Key Responsibilities1. Career Counselling & Admissions

- Handle incoming student enquiries through calls, WhatsApp, digital platforms, and walk-ins.
- Understand students' educational backgrounds, career goals, interests, and professional aspirations.
- Provide appropriate career guidance and explain the benefits of pursuing digital marketing.
- Explain course curriculum, training methodology, practical exposure, and career opportunities.
- Conduct one-to-one counselling sessions and campus visits.
- Convert qualified prospects into paid admissions.
- Build trust with students and parents through transparent and effective counselling.

2. Lead Management & Follow-ups

- Manage and track leads throughout the complete admission funnel.
- Ensure timely responses to all incoming enquiries.
- Maintain consistent follow-ups with prospective students through calls, WhatsApp, and scheduled callbacks.
- Identify interested, qualified, and high-intent prospects.
- Re-engage undecided and previously interested candidates.
- Maintain proper records of all interactions, follow-ups, and admission statuses in the CRM.

3.



Sales & Conversion

- Drive admissions by effectively communicating the value of HSIM's courses.
- Handle objections related to course fees, career opportunities, course duration, and competition.
- Address parents' concerns and help students make informed career decisions.
- Confidently guide prospective students towards admission and fee payment.
- Ensure a smooth and qualified admission experience.

4. Team Management & Leadership

- Guide, train, and mentor junior career counsellors.
- Monitor the counselling team's daily activities and performance.
- Review counselling conversations and provide constructive feedback.
- Help junior counsellors improve their communication, follow-up, objection-handling, and closing skills.
- Ensure the team follows established counselling processes and admission SOPs.
- Take ownership of overall team performance and admission outcomes.

5. Reporting & Process Improvement

- Monitor daily, weekly, and monthly admission performance.
- Track important metrics such as lead conversion, campus visits, follow-ups, and admissions.
- Identify gaps in the admission funnel and implement corrective measures.
- Prepare regular performance reports for management.
- Develop and improve counselling scripts, follow-up strategies, and objection-handling processes.
- Maintain accurate CRM records and ensure disciplined lead management.

Required Skills & Competencies

- Excellent verbal communication and interpersonal skills.
- Strong career counselling and student-handling abilities.
- Proven sales, persuasion, and admission-closing skills.
- Ability to handle objections confidently and professionally.
- Strong follow-up and relationship-building skills.
- Good understanding of lead management and sales funnels.
- Leadership and team mentoring capabilities.
- Target-oriented and comfortable working with performance metrics.
- Strong ownership, discipline, and problem-solving abilities.
- Ability to work in a fast-paced educational environment.

Experience & Qualifications





- 3–4 years of relevant experience in career counselling, education sales, admission counselling, or a similar role.
- Previous experience in an educational institute, training academy, coaching institute, or skill-development organisation will be preferred.
- Experience in handling student enquiries and converting leads into admissions.
- Prior experience in mentoring or managing a counselling/sales team will be an added advantage.
- Graduate in any discipline; candidates with relevant professional experience and strong counselling skills will be preferred.
- Familiarity with CRM software, lead management tools, and WhatsApp-based follow-up systems.

Performance Expectations

The selected candidate will be expected to:

- Consistently achieve individual and team admission targets.
- Maintain a strong lead follow-up and conversion process.
- Deliver a professional and student-centric counselling experience.
- Improve the overall conversion efficiency of the counselling team.
- Develop junior counsellors into independent and productive team members.
- Take ownership of the complete admission funnel, from enquiry generation to fee collection.

What We Are Looking For

We are looking for someone who is:

- Result-Oriented: Focused on achieving admission and revenue targets.
- Student-Centric: Understands student needs and recommends the right learning path.
- Proactive: Takes initiative and ensures no qualified prospect is neglected.
- Resilient: Handles rejection and sales pressure positively.
- A Strong Communicator: Can confidently interact with students, parents, and team members.
- A Leader: Can motivate, guide, and improve the performance of junior counsellors.
- Accountable: Takes ownership of individual and team results.

Compensation & Benefits

- Competitive salary based on experience and capabilities.
- Performance-based incentives on admissions.
- Opportunity to take ownership of the counselling and admissions function.
- Career growth opportunities within the organisation.
- Supportive and performance-driven work environment.

To Apply: Interested candidates can share their updated resumes along with details of their relevant counselling and admissions experience.

Pay: ₹20,000.00 - ₹25,000.00 per month

Education:

- Bachelor's (Required)

Experience:

- Admission Counselling: 3 years (Required)
- Digital marketing: 2 years (Required)

Work Location: In person

📌 Admission Counsellor (Chandigarh)
🏢 Hindustan School of Internet Marketing
📍 Chandigarh