Job Description – Housekeeping Supervisor

Department: Housekeeping
Designation: Housekeeping Supervisor
Industry: Hospitality / Hotels / Serviced Apartments
Reports To: Housekeeping Manager / Executive Housekeeper
Location: Hyderabad

Job Summary

We are looking for a dedicated and detail-oriented Housekeeping Supervisor to oversee daily housekeeping operations and ensure the highest standards of cleanliness, hygiene, and guest satisfaction across the property. The ideal candidate should have good leadership skills, operational knowledge, and the ability to supervise and motivate the housekeeping team effectively.

Key Responsibilities

- Supervise and coordinate the daily activities of housekeeping associates to ensure smooth departmental operations.
- Monitor the cleanliness and maintenance of guest rooms, corridors, public areas, and other designated spaces.
- Conduct regular room inspections to ensure compliance with company standards and hygiene protocols.
- Allocate daily duties, prepare staff schedules, and monitor attendance and productivity.
- Ensure proper handling, storage, and inventory management of housekeeping supplies, amenities, linen, and cleaning materials.
- Coordinate with the Front Office and Maintenance departments to ensure timely room readiness and resolution of guest concerns.
- Handle guest requests and housekeeping-related complaints promptly and professionally.
- Train, guide, and motivate housekeeping associates on cleaning procedures, grooming, hygiene, and service standards.
- Ensure adherence to safety guidelines, standard operating procedures (SOPs), and departmental policies.
- Maintain housekeeping checklists, room status reports, lost and found records,



and other departmental documentation.
- Monitor the condition of housekeeping equipment and report maintenance requirements.
- Ensure effective utilization of manpower and resources while maintaining operational efficiency.

Required Skills & Competencies

- Good communication and interpersonal skills.
- Strong leadership and team management abilities.
- Knowledge of housekeeping operations, cleaning procedures, and hygiene standards.
- Good observation and attention to detail.
- Ability to manage multiple tasks and prioritize work.
- Problem-solving and guest-handling skills.
- Basic computer knowledge and reporting skills.
- Ability to work in rotational shifts, including weekends and holidays.

Educational Qualification & Experience

- Minimum qualification: Diploma / Degree in Hotel Management or a relevant field.
- 2–4 years of experience in the Housekeeping Department, preferably in hotels, serviced apartments, or hospitality establishments.
- Prior experience in a supervisory role will be preferred.
- Freshers with relevant hospitality qualifications and strong operational knowledge may also be considered based on suitability.

Key Performance Indicators (KPIs)

- Guest room and public area cleanliness standards.
- Room inspection scores and quality compliance.
- Guest satisfaction and complaint resolution.
- Staff productivity and attendance management.
- Inventory control and reduction of wastage.
- Timely room readiness and operational efficiency.
- Compliance with hygiene and safety standards.

Pay: ₹21,000.00 - ₹24,000.00 per month

Perks:

- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Housekeeping Supervisor (India)
🏢 Skyla Collective
📍 India