Queen Filter India Pvt Ltd is looking for Branch In-Charge who can independently manage the overall branch operations, drive sales growth, develop recent business opportunities, maintain strong customer relationships, and ensure smooth day-to-day branch functioning while achieving the company's business objectives.

Key Responsibilities

1. Sales & Business Development

- Develop and implement sales strategies to achieve branch sales targets.
- Identify and approach potential customers to generate new business opportunities.
- Promote the company's products and services to existing and prospective customers.
- Prepare quotations, negotiate prices, and coordinate with customers to close sales.
- Monitor sales performance and work towards achieving monthly and annual targets.
- Develop business opportunities in the assigned territory and expand the customer base.

2. Customer Relationship Management

- Maintain strong and professional relationships with existing customers.
- Handle customer enquiries, complaints, and service-related issues promptly.
- Ensure timely communication regarding quotations, order status, deliveries, and payments.
- Understand customer requirements and recommend suitable products.
- Follow up with customers regularly to ensure satisfaction and repeat business.
- Coordinate with the head office to resolve customer issues effectively.

3. Branch Operations & Administration

- Manage the overall day-to-day activities of the branch.
- Ensure smooth coordination between the branch, head office, sales team, and customers.
- Monitor stock availability and coordinate with the warehouse/head office for timely replenishment.
- Ensure proper documentation of sales orders, quotations, invoices, and other branch records.
- Maintain discipline, punctuality, and productivity within the branch.
- Ensure the branch operates in accordance with company policies and procedures.

4. Payment Collection & Outstanding Follow-up





- Monitor customer outstanding payments and ensure timely collections.
- Regularly follow up with customers for overdue payments.
- Coordinate with the accounts department regarding payment receipts and pending dues.
- Ensure proper credit control and adherence to company payment terms.

5. Team Management & Reporting

- Supervise and guide branch employees to ensure effective performance.
- Allocate responsibilities and monitor daily activities.
- Submit daily, weekly, and monthly sales and operational reports to management.
- Provide market feedback, competitor information, and customer insights to management.
- Take ownership of branch performance and ensure achievement of assigned targets.

Required Skills & Qualifications

- Graduate in any discipline; preferably Business Administration, Marketing, or Commerce.
- 3–5 years of experience in sales, customer handling, and branch operations.
- Experience in industrial products, automobile spare parts, lubricants, or related industries will be preferred.
- Good communication, negotiation, and interpersonal skills.
- Strong customer relationship and business development abilities.
- Basic knowledge of MS Office, email, and sales reporting.
- Ability to independently manage branch activities and achieve sales targets.
- Good leadership, problem-solving, and decision-making skills.

Key Performance Indicators (KPIs)

- Achievement of monthly and annual sales targets.
- New customer acquisition and business development.
- Customer retention and satisfaction.
- Timely collection of outstanding payments.
- Effective management of branch operations.
- Accuracy and timely submission of reports.
- Overall profitability and performance of the branch.

Desired Candidate Profile

The ideal candidate should be proactive, result-oriented, customer-focused, and capable of independently managing the branch. The candidate must have a strong sales mindset, excellent customer-handling skills, and the ability to take responsibility for overall branch performance.

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Branch In charge (Salem)
🏢 Queen Filter India
📍 Salem