Job Description – SOP Manager

Company: Brandface Retail LLP
Brand: PoshRobe.com
Department: Retail Operations – Head Office
Position: SOP Manager
Location: Head Office
Reporting To: Head of Operations / CEO

1. About the Role

PoshRobe.com is a growing bridal and occasion-wear rental brand with multiple retail stores across India. We are looking for a highly organised, detail-oriented and process-driven SOP Manager to be based at our Head Office.

The primary responsibility of this role is to monitor the daily operational performance and SOP compliance of all PoshRobe stores through centralised reporting, system monitoring, staff coordination and regular follow-ups.

The SOP Manager will act as the central monitoring point between Head Office and all retail stores, ensuring that every store follows company-defined operational procedures,



maintains discipline and completes its daily responsibilities within the prescribed timelines.

This is a monitoring and control-oriented role that requires robust analytical skills, follow-up discipline and the ability to ensure accountability across multiple store locations.

2. Key ResponsibilitiesA. Daily Store Operations Monitoring

- Monitor daily opening and closing activities across all PoshRobe stores.
- Verify staff attendance, punctuality and adherence to store timings.
- Monitor opening checklists, store photographs, display standards and housekeeping compliance.
- Identify missed tasks, delayed reporting

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

📌 sop manager (Kozhikode)
🏢 Brandface Retail
📍 Kozhikode