You will own the technology that powers Global Guru's growth: our Internal Systems, CRM, prospecting tools, outreach programs, AI automations, website and digital marketing, including SEO and GEO (generative engine optimisation). You will work directly with the CEO and the client acquisition team, turning ideas into working systems quickly.

This is a builder role, not a ticket queue. Expect to set things up, connect tools, automate repetitive work, measure results and keep improving them.

Key responsibilities:

Internal systems

- Support the Zoho One rollout (Mail, People, Cliq, Projects, Learn) and user onboarding and offboarding

- Help maintain device management (Zoho MDM, Endpoint Central) and access controls in line with ISO 27001 and SOC 2

- Be the first point of contact for day-to-day tool and software questions from the team

CRM and sales operations (Zoho CRM, Apollo.io)

- Administer Zoho CRM: modules, fields, layouts, workflow rules, blueprints, lead scoring, reports and dashboards

- Manage Apollo.io: prospect lists, data enrichment, sequences, tasks and mailbox settings

- Keep Apollo and Zoho CRM in sync and the data clean (deduplication, field standards, ownership rules)

- Build pipeline and activity reporting so leadership can see what is working each week

AI and automation

- Design, build and maintain automations with tools such as Zoho Flow, Deluge, Make, Zapier or n8n

- Use LLMs (Claude, ChatGPT and similar) and their APIs to automate lead research, enrichment, personalised drafts and internal reporting

- Build and support AI agents and our AI-powered lead intelligence system

- Document every automation, test it before release and monitor it for failures

Website management (globalgurullc.com)

- Publish blog posts and update pages, working in our GitHub-managed codebase





- Own page speed, site health, forms and lead capture into the CRM

- Set up and report on analytics (Google Analytics 4, Search Console)

Digital marketing (SEO, GEO and content)

- Own SEO end to end: keyword research, on-page and technical SEO, internal linking, schema markup and link building

- Drive GEO (generative engine optimisation) so Global Guru is found and cited in AI answers from ChatGPT, Claude, Gemini, Perplexity and Google AI Overviews

- Plan and publish content: blog posts, service pages, case studies and LinkedIn posts, using AI tools with careful human editing

- Manage our listings on software directories, review sites and Google Business Profile

- Track rankings, organic traffic, AI search visibility and inbound leads, and report results monthly

Outreach programs

- Plan and run outbound email and LinkedIn programs targeting commercial real estate owners, operators and funds

- Set up sending domains, SPF, DKIM and DMARC, inbox warm-up and deliverability monitoring

- Support event-driven outreach around industry conferences and trade shows

- A/B test messaging and report open, reply and meeting-booked rates

Pay: ₹300,000.00 - ₹480,000.00 per year

Perks:

- Flexible schedule
- Food provided
- Paid time off

Application Question(s):

- Have you maintained and updated a company website, such as publishing pages or blog posts, fixing issues, or working in a CMS or GitHub?
- Do you have hands-on SEO experience, such as keyword research, on-page or technical SEO, and Google Search Console?
- Have you built automations or used AI tools like ChatGPT or Claude in your work, for example with Zoho Flow, Zapier, Make or Apollo?
- Have you worked hands-on with Zoho CRM, for example setting up modules, fields, workflows or reports?

Work Location: In person

📌 Tech Operations & Automation Specialist (Borivali)
🏢 Global Guru
📍 Borivali