Industry: Spa & Wellness

We are looking for a well-organized, friendly, and professional Front Office Executive to manage daily front desk operations at our spa.

Key Responsibilities:

- Welcome and greet clients professionally.
- Handle incoming calls, WhatsApp enquiries, and customer queries.
- Explain spa services, massage therapies, packages, and membership plans.
- Manage appointments, bookings, and walk-in customers.
- Coordinate with therapists and ensure timely client service.
- Maintain daily sales reports, billing, and payment records.
- Follow up with existing clients and generate new customer enquiries.
- Maintain customer records and update booking details in the CRM.
- Handle customer feedback and complaints professionally.
- Maintain front office cleanliness and discipline.




- Coordinate with the branch manager and back-office team.

Requirements:

- Positive communication and customer-handling skills.
- Basic computer knowledge and MS Excel skills.
- Knowledge of WhatsApp and appointment management.
- Friendly attitude and professional appearance.
- Ability to handle multiple tasks and work in a team.
- Previous experience in a spa, salon, hotel, or hospitality industry is preferred.

Qualifications:
Any Degree with minimum 1 year Experience

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Front Office Executive cum Admin (Egmore)
🏢 River Day
📍 Egmore