Key Responsibilities

- Lead Management & Nurturing
- Conduct outbound calls to warm leads, database inquiries, and parents who have expressed interest through digital campaigns.
- Handle inbound calls efficiently, addressing questions about preschool programs, safety protocols.
- Parent Counselling & Conversion
- Educate parents on Dibber’s curriculum, safety infrastructure, hygiene standards, and day-care features.
- Pitch appropriate programs based on parent requirements.
- Schedule walkthroughs and virtual/physical school tours for the Unit Managers to close the deal.
- Data Management & CRM Compliance
- Systematically update parent interaction details, call histories, follow-up timelines, and lead statuses in CRM tools.
- Track daily, weekly, and monthly conversion funnels to ensure team targets are consistently met.
- Feedback & Collaboration
- Work closely with the cluster marketing and Unit Managers to highlight lead quality trends.




- Share consistent parent feedback with Unit Manager to address programmatic gaps or location-specific requirements.

Required Skills & Experience

- Education: Minimum 12th pass or a bachelor’s degree in any discipline.
- Experience: 1–3 years of proven experience in tele calling, inside sales, or customer relationship management, Experience in early education, edtech.
- Communication: Exceptional verbal communication in English and the regional language (Hindi)
- Soft Skills: Highly empathetic, patient, persuasive, and capable of building quick rapport with anxious young parents.
- Technical Skills: Familiarity with CRM systems like Salesforce and proficiency in Microsoft Excel.

Pay: ₹400,000.00 - ₹500,000.00 per year

Work Location: In person

📌 Admission Counselor (Mumbai)
🏢 Dibber Schools
📍 Mumbai