Senior Technical Support Specialist (Lucknow)

Senior Technical Support Specialist (Lucknow)

11 Nov
|
Mehrotra Biotech
|
Lucknow

11 Nov

Mehrotra Biotech

Lucknow

Key Responsibilities

1. Quotation Management: Prepare quarterly and customer-specific quotations, ensuring accurate pricing, technical specifications and commercial details.
2. Customer Coordination: Coordinate with customers regarding product requirements, pricing, technical specifications and order status.
3. Factory & Production Coordination: Coordinate with the factory for production notes, technical specifications, customisation requirements and production updates.
4. Sales Coordination: Work closely with the sales team to support quotations, order processing and customer commitments.
5. Accounts Coordination: Coordinate with the accounts department for payment status, outstanding dues and payment follow-ups.
6. Logistics Coordination:



Coordinate dispatch schedules and ensure timely delivery of products to customers.
7. Service Coordination: Coordinate with the service team for timely installation and commissioning of equipment.
8. Documentation & Reporting: Maintain quotation records, order tracking sheets, production updates, dispatch details and installation status.

Pay: ₹25,000.00 - ₹35,000.00 per month

Advantages:

- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Senior Technical Support Specialist (Lucknow)
🏢 Mehrotra Biotech
📍 Lucknow

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