11 Nov
|
Sarvay Xcel CXM Private
|
India
11 Nov
Sarvay Xcel CXM Private
India
Technical Project ManagerRole Summary
We’re looking for a Senior Technical Project Manager to own the planning, execution, and delivery of complex technical initiatives across engineering, product, infrastructure, and business teams. This is not just a project tracking or status reporting role. You’ll drive end-to-end delivery by translating business objectives into executable technical plans, managing dependencies, identifying risks early, and ensuring teams deliver scalable, high-quality solutions on time.
You’ll partner closely with engineering, product management, architecture, QA, DevOps, and business stakeholders to ensure technical initiatives stay aligned with business priorities, delivery commitments, and long-term technology goals. You’ll bring structure to ambiguity, improve delivery predictability, and ensure teams can move quickly without compromising quality.
What You’ll OwnTechnical Project Planning + Delivery
- Own end-to-end delivery of complex technical projects, from initiation and requirements gathering through execution, deployment, and closure.
- Translate business requirements into project plans, milestones, deliverables, resource plans, and measurable success criteria.
- Coordinate engineering, product, QA and other cross-functional teams to ensure timely and high-quality delivery.
- Manage project scope, timelines, dependencies, change requests, and competing priorities while maintaining delivery commitments.
- Establish delivery processes, governance frameworks, and reporting mechanisms that improve execution consistency and predictability.
Engineering Coordination + Technical Execution
- Work closely with engineering leads, solution architects, and technical teams to understand system architecture, technical dependencies, integration points, and implementation trade-offs.
- Facilitate technical discussions and ensure architectural decisions, assumptions, and dependencies are documented and understood by relevant stakeholders.
- Coordinate API integrations, application development, cloud implementations, data workflows, platform enhancements, and other technical initiatives as applicable.
- Identify technical blockers and cross-team dependencies, drive resolution, and escalate issues when necessary.
- Ensure development, code reviews, testing, release readiness, deployment, and post-release activities are appropriately planned and coordinated.
Agile Delivery + Team Collaboration
- Lead or facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives, as appropriate.
- Partner with Product Owners and Engineering Leads to maintain a prioritized backlog, clarify requirements, and ensure teams have well-defined acceptance criteria.
- Track sprint commitments,
velocity, delivery progress, and impediments while helping teams continuously improve their execution.
- Coordinate work across distributed teams, including offshore and onshore resources, ensuring effective communication and clear ownership.
- Balance Agile delivery practices with project-level planning, governance, and stakeholder expectations.
Risk, Dependency + Stakeholder Management
- Proactively identify, assess, and manage project risks, assumptions, issues, dependencies, and resource constraints.
- Maintain RAID logs, mitigation plans, decision registers, and escalation paths to prevent delivery delays.
- Communicate project health, milestones, risks, scope changes, and delivery forecasts to leadership and stakeholders.
- Manage stakeholder expectations by providing transparent updates and facilitating timely decisions on critical issues.
- Drive alignment across technical and non-technical stakeholders when priorities, requirements, or delivery expectations change.
Quality, Release Management + Governance
- Coordinate QA strategy, test planning, UAT, defect resolution, release readiness, and production deployment activities.
- Establish project documentation standards, including project plans, requirements, technical decisions, meeting notes, status reports, and release documentation.
- Track delivery KPIs such as schedule variance, milestone completion, defect trends, sprint predictability, and release success.
- Ensure appropriate security, compliance, operational readiness, and quality considerations are incorporated into delivery plans.
- Conduct retrospectives and post-implementation reviews to identify improvement opportunities and apply lessons learned to future projects.
Process Improvement + Strategic Alignment
- Identify opportunities to streamline project delivery, reduce operational bottlenecks, and improve collaboration across teams.
- Support roadmap planning, capacity planning, resource allocation, and prioritization in partnership with engineering and product leadership.
- Drive continuous improvement in delivery governance, estimation practices, reporting accuracy, and execution efficiency.
- Ensure technical initiatives remain aligned with business objectives, customer expectations, and organizational priorities.
- Build a culture of accountability, proactive communication, and continuous learning across project teams.
Required Qualifications
- 7+ years of experience in project/program management, technical delivery, or technology consulting, with 3+ years managing complex technical projects.
- Proven track record delivering software development, application modernization, platform implementation, system integration, or cloud-based technology projects.
- Solid understanding of the software development lifecycle (SDLC), Agile/Scrum, Kanban, and traditional project management methodologies.
- Experience working closely with software engineers, solution architects, QA teams, DevOps, and product management.
- Ability to understand technical architecture, APIs, system integrations, databases, cloud infrastructure, and application dependencies sufficiently to manage delivery effectively.
- Strong project planning and execution skills, including scope management, estimation, resource planning, milestone tracking, and dependency management.
- Demonstrated experience managing project risks, issues, assumptions, change requests, and escalations.
- Proficiency with project management and collaboration tools such as Jira, Confluence, Azure DevOps, MS Project, Smartsheet, or equivalent platforms.
- Excellent stakeholder management, communication, facilitation, and problem-solving skills.
- Experience coordinating distributed teams across multiple locations and time zones.
- Ability to operate independently, manage ambiguity, and drive accountability without requiring day-to-day direction.
Preferred / Nice to Have
- PMP, PMI-ACP, Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certifications.
- Experience managing multiple concurrent projects or large, cross-functional technical programs.
- Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
- Exposure to CI/CD pipelines, DevOps practices, release automation, observability, and production support processes.
- Experience managing CRM, ERP, SaaS platform implementations, data engineering, or enterprise integration initiatives.
- Familiarity with REST APIs, microservices, event-driven architectures, middleware, and third-party system integrations.
- Experience with budget management, vendor coordination, contract deliverables, and resource forecasting.
- Familiarity with technical documentation, architecture diagrams, business requirements documents, and process workflows.
- Experience working with B2B technology organizations, enterprise customers, or globally distributed engineering teams.
- Strong analytical skills and the ability to use delivery metrics and dashboards to drive decisions and continuous improvement.
Pay: ₹1,041,000.00 - ₹3,000,000.00 per year
Work Location: Remote
📌 Senior Technical Project Manager (India)
🏢 Sarvay Xcel CXM Private
📍 India