Application Support Engineer

Candidate Preferences & Mandatory Criteria

Please read the following requirements carefully before applying to save both your time yours and ours:

- Strictly 100% Work from Office: Based entirely at our office premises. No remote, hybrid, or work-from-home options are permitted.
- Work Schedule & Week Off: 6 days a week with 1 rotational off-day per week.
- Mandatory 3-Shift Rotation: Must be fully willing and able to rotate continuously across Morning, Noon/Afternoon, and Night shifts.
- Commute Readiness: Must have independent, reliable personal transport to safely commute for early morning log-ins (06:00 AM) and late-night log-outs (11:00 PM / 07:00 AM).
- Fluent English Communication: Excellent verbal, listening, and written English fluency to lead live incident calls, meetings, and ticket communications directly with global enterprise clients (US/UK/Europe).
- Notice Period: Immediate joiners or candidates who can join within 15 to 30 days are preferred.





(Applications not meeting these non-negotiable criteria will not be shortlisted.)

Application Support Engineer - Job Description
Install and troubleshoot SharePoint platform applications on platforms like Office 365,
Outlook for Windows, and iOS (iPad, iPhone)
Support of SharePoint applications on desktop and mobile devices
Thorough understanding of SharePoint for collaboration and records management
Excellent judgment and problem-solving skills; the ability to understand how technology
can solve a user problem.
Good English communication skills.
Willingness to work in Day, Afternoon & Night shift.'

Job Types: Full time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

- Paid sick time
- Paid time off

Experience:

- Application support: 1 year (Required)

Work Location: In person

📌 Application Support Engineer (Ahmedabad)
🏢 Panacea Hub
📍 Ahmedabad