1. Provide Kiran-related documentation support to patients
2. Follow up with patients on pending Infusion Confirmation Forms (ICF)
3. Connect with discontinued patients who have requested therapy re-initiation
4. Resolve Kiran- related documentation queries from HCP Coordinators
5. Assist in patient verification
Key Activities: 1. Use of Clinicians App: Ensure appointments assigned is successfully completed
2. Documentation: Ensure patient documents are in order and cross-checked properly. Assist patients with incomplete or incorrect documentation.
Qualifications: Required: 1-2 years of experience as a Patient Navigator, Care Coordinator, Hospital Key account manager or in a similar role. Good understanding of healthcare systems and patient-centered care. Preferred: Bilingual/multilingual skills. On-field experience