Company: Focus Queen Photography
Job Type: Full-time
Work Mode: In-office
Salary: ₹30,000 – ₹35,000 per month
Experience: 3–5 Years
Industry: Photography & Event Management

About Focus Queen Photography

Focus Queen Photography is looking for an experienced and proactive Operations Manager to oversee our day-to-day business operations, manage teams, ensure excellent client experiences, and drive operational efficiency.

The ideal candidate should have 3–5 years of experience in event management or operations management, with robust leadership, communication, coordination, and problem-solving skills.

Key Responsibilities

1. Overall Operations Management

- Oversee and manage the company's day-to-day operations.
- Ensure smooth execution of photography projects, events, and client assignments.
- Develop and implement operational processes to improve efficiency.
- Monitor ongoing projects and ensure timely delivery.

2. Client Relationship & Satisfaction

- Maintain strong relationships with clients and ensure a high level of customer satisfaction.
- Handle client queries, feedback, and escalations professionally.
- Coordinate with clients to understand their requirements and ensure expectations are met.
- Ensure a smooth client experience from initial booking to project completion.

3. Team & Employee Coordination

- Manage, coordinate, and supervise employees and photography teams.
- Allocate responsibilities and monitor team performance.
- Coordinate schedules, assignments, and daily work activities.
- Ensure effective communication and collaboration across departments.
- Support employee development and maintain team productivity.

4.



Business Operations & Sales Coordination

- Work closely with the Sales Manager to improve business operations and workflows.
- Coordinate between the sales and operations teams to ensure smooth project execution.
- Identify operational challenges and suggest improvements.
- Support business growth through better resource planning and operational strategies.
- Monitor operational performance and prepare regular reports.

5. Event & Project Management

- Plan, organize, and coordinate photography assignments and events.
- Ensure proper resource allocation, scheduling, and logistics.
- Oversee event execution and resolve operational issues.
- Ensure all projects meet company standards and client expectations.

Requirements & Qualifications

- 3–5 years of experience in Event Management, Operations Management, or a related field.
- Previous experience managing teams and handling business operations.
- Strong leadership, organizational, and communication skills.
- Excellent client relationship and problem-solving abilities.
- Ability to manage multiple projects and deadlines simultaneously.
- Proficiency in MS Office and basic reporting tools.
- Experience in photography, wedding management, or creative industries will be an added advantage.

What We Are Looking For

We are looking for someone who can take ownership of the company's operations, lead people effectively, maintain excellent client relationships, and work alongside management to improve overall business performance.

Interested candidates can apply through LinkedIn or share their updated CV with Focus Queen Photography.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operations Manager (Madurai)
🏢 Focus Queen Photography
📍 Madurai