SERVEONE [ Korean Based MNC] for the position of MD (Merchandising) Associate

About the Role

As an MD Associate, you will support sales, procurement, and supply chain operations to ensure smooth and effective order fulfillment. You will assist in managing customer requirements, preparing quotations, processing purchase orders, coordinating with suppliers, and maintaining accurate business data in ERP systems.

This role is suitable for candidates who are detail-oriented, proactive, and eager to develop their careers in B2B sales, procurement, and supply chain management.

Key Responsibilities

1. Sales & Customer Support

- Support the management of customer accounts and day-to-day customer communications.
- Understand customer requirements and coordinate internally to provide appropriate solutions.
- Assist in preparing quotations, sales documents, and customer reports.
- Process customer inquiries, RFQs, and sales orders accurately and promptly.
- Follow up on order status and delivery schedules and communicate updates to customers.
- Support sales activities, customer visits, and new business development initiatives.
- Maintain accurate customer, product, and sales records.

2. Procurement & Purchasing Support

- Support sourcing activities and communicate with domestic and international suppliers.
- Request and collect supplier quotations and prepare price comparison sheets.
- Assist in price negotiations and procurement cost analysis.
- Prepare and process purchase orders in accordance with approved procedures.
- Follow up with suppliers regarding order confirmation, material availability,



and delivery schedules.
- Maintain supplier information, quotations, purchase records, and related documentation.
- Support the resolution of purchasing and delivery-related issues.

3. Supply Chain & Operations Support

- Coordinate with customers, suppliers, logistics providers, and warehouse teams to support timely deliveries.
- Track sales orders, purchase orders, shipment status, and delivery schedules.
- Assist in monitoring inventory levels and material availability.
- Support import/export documentation and logistics coordination, where applicable.
- Enter and update sales, purchasing, and inventory data accurately in ERP systems.
- Prepare routine MIS reports and operational summaries using MS Excel.
- Maintain proper records and ensure compliance with company policies and operating procedures.
- Identify discrepancies in order and inventory data and escalate issues to the relevant team members.

Required Qualifications

- Bachelor's degree in Business Administration, Commerce, Engineering, Supply Chain Management, or a related field.
- 0–5 years of relevant experience in Sales, Procurement, Merchandising, Supply Chain, or a related function.
- Fresh graduates with strong analytical, communication,



and learning abilities may also be considered.
- Basic understanding of sales, purchasing, inventory, or order management processes.
- Good communication, coordination, and problem-solving skills.
- Proficiency in MS Excel, Word, and PowerPoint.
- Willingness to learn and use ERP systems such as SAP, Oracle, or equivalent.
- Strong attention to detail and the ability to manage multiple tasks within deadlines.

Preferred Skills

- Experience in MRO, manufacturing, trading, industrial materials, or B2B procurement.
- Experience in customer service, sales coordination, purchasing, or logistics support.
- Familiarity with ERP systems and business data management.
- Korean language proficiency is preferred.
- Experience using AI tools such as ChatGPT, Microsoft Copilot, or Gemini to improve productivity and work efficiency.

Success Metrics

- Accuracy and Timeliness of Order Processing
- Accuracy of Quotations and Purchase Orders
- Timely Follow-up with Customers and Suppliers
- On-Time Delivery Coordination
- Accuracy of ERP Data and Documentation
- Responsiveness to Customer and Supplier Inquiries
- Completion of Assigned Tasks Within Deadlines
- Contribution to Process Improvement and Team Performance

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Commuter assistance
- Leave encashment
- Paid sick time
- Provident Fund

Application Question(s):

- Do you have experience in manufacturing / Industrial Sales
- Have you worked in MNC company

Work Location: In person

📌 Sales Associate (Chennai)
🏢 Serveone India
📍 Chennai