- Check-In & Ticketing: Greet passengers, verify travel documents and passports, process check-ins, issue boarding passes, weigh luggage, and handle excess baggage fees.
- Boarding Gate Operations: Verify documents, collect boarding passes, manage seating allocations, cross-check headcounts, and coordinate last-minute gate changes.
- Special Services: Assist passengers with special needs, including wheelchair assistance, unaccompanied minors, and VIP requests.
- Disruption Handling: Manage delayed, canceled, or rebooked flights, resolve customer complaints, and de-escalate stressful situations calmly.
- Team Coordination: Communicate closely with ramp operations, security personnel, baggage services, and flight crews to ensure on-time departures.
- Eligibility & Qualification
- Education: Typically requires a 10+2 (Higher Secondary) pass, a 3-year diploma,



or an undergraduate degree from a recognized board/university.
- Training: Certification or modules mapped under aviation sector guidelines (such as the Aerospace and Aviation Sector Skill Council) covering check-in, lounge services, and emergency handling.
- Technical Skills: Familiarity with Global Distribution Systems (GDS), airline reservation platforms, and baggage handling software.
- Soft Skills: Strong verbal communication, conflict resolution, patience, multi-tasking abilities, and a customer-first attitude.

Pay: ₹18,000.00 - ₹32,000.00 per month

Benefits:

- Adaptable schedule
- Food provided
- Paid sick time
- Provident Fund

Work Location: In person

📌 Passenger Service Executive (Coimbatore)
🏢 ALVITA AVIATION INSITUTE
📍 Coimbatore