11 Nov
|
LiveSecure Protection Services
|
Panchkula
11 Nov
LiveSecure Protection Services
Panchkula
Job Title: Guard Support Executive
Job Location: Panchkula
Employment Type: Full time
We are looking for a proactive and responsible Guard Support Executive to coordinate with security guards deployed at various client locations across Canada. The candidate will be responsible for maintaining regular communication with guards, monitoring their attendance and work activities, and ensuring that all assigned duties are being performed efficiently and on time.
Key Responsibilities
- Regularly call and coordinate with security guards deployed across Canada.
- Monitor guard attendance, punctuality, and daily work activities.
- Ensure guards are following their assigned schedules and completing their duties.
- Maintain regular follow-ups through phone calls, WhatsApp, and other communication channels.
- Address guard-related queries and resolve operational issues promptly.
- Escalate absences, delays, missed check-ins, and performance-related concerns to the concerned team.
- Maintain daily reports and update operational records.
- Ensure smooth communication between guards, clients,
and the internal operations team.
Required Skills & Qualifications
- Excellent English communication skills (verbal and written).
- Good coordination, follow-up, and monitoring skills.
- Proactive approach with the ability to take ownership of responsibilities.
- Basic knowledge of MS Excel and Word.
- Comfortable making frequent calls and handling multiple conversations.
- Ability to work under pressure and manage time-sensitive tasks.
- Previous experience in customer support, operations, or calling profiles will be preferred.
Ideal Candidate: Someone who is alert, responsible, and persistent with follow-ups, and who can ensure that security guards deployed across Canada are present, responsive, and performing their assigned duties effectively.
Pay: ₹25,000.00 - ₹34,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Language:
- English (Required)
Work Location: In person
📌 Guard support executive (Panchkula)
🏢 LiveSecure Protection Services
📍 Panchkula