Tele Caller (Jaipur)

Tele Caller (Jaipur)

11 Nov
|
Equal
|
Jaipur

11 Nov

Equal

Jaipur

At EQUAL, we are committed to create a leadership culture that is as diverse and vibrant as the markets we serve, and the products we make. We are looking for outstanding talents and future leaders as we are on the cusp of the next chapter of our history.

Join us as we work to inspire the world and create the future.

Amazing place to work

Equal is an amazing place to work with great people, an outstanding environment, extensive support for employees, and the opportunity to be a part of innovation that makes a real difference in the lives of millions of people. This is a place where you can become a leading expert in your field and take your career to new heights.

Take on big challenges

Throughout our history we’ve taken on big challenges and we strive to be the very best at what we do. This spirit is the driving force that has made us a global leader and sustains our ambition to develop cutting-edge technologies that push the boundaries of what’s possible. Come join us as we take on the next big challenges of the future.

Shape the future

It is the creativity and diversity of the people who work at EQUAL that has made us one of the India’sleading manufacturer companies, and our people continue to drive it further. We have a passion for what we do, and our work environment is open and collaborative which facilitates sharing of the unique knowledge and expertise that each individual brings.

Make an impact

What makes working at EQUAL meaningful is knowing that you are playing an significant role in bringing new technologies that improve people’s lives.



Our innovations empower and enable people in new ways, and we employ our technology to contribute to growth and development in the communities in which we operate

- Tele Caller

We are looking for a Tele Caller that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Tele Caller Responsibilities:

- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

Tele Caller Requirements:

- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

📌 Tele Caller (Jaipur)
🏢 Equal
📍 Jaipur

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