Job Summary

We are looking for a dynamic and result-oriented Regional Manager to lead Sales & Operations across the assigned region. The candidate will be responsible for driving revenue growth, expanding the customer base, strengthening branch performance, managing regional operations and ensuring excellent service delivery.

Key Responsibilities

Sales & Business Development

- Drive regional revenue growth and achieve monthly and annual business targets.
- Develop new business opportunities and acquire corporate, SME and credit customers.
- Identify potential markets and expand the company's business network.
- Build and maintain strong relationships with key customers and business partners.
- Lead, motivate and monitor the sales team to achieve individual and regional targets.
- Drive customer retention, revenue enhancement and market penetration.
- Monitor sales performance, customer acquisition and collection targets.

Operations Management

- Oversee day-to-day courier and logistics operations across all branches and stations in the region.
- Supervise Branch Managers, Station Heads and operational teams.
- Ensure timely pickup, processing, dispatch and delivery of shipments.
- Monitor shipment volumes, service quality, TAT, pending shipments and customer complaints.
- Improve operational efficiency, productivity and cost control.
- Ensure compliance with company policies, operational SOPs and service standards.
- Conduct regular branch visits and performance reviews.
- Coordinate with internal departments to resolve operational challenges.

Leadership & Performance Management





- Set regional sales and operational targets and ensure achievement.
- Monitor branch-wise revenue, profitability, productivity and service performance.
- Prepare and present periodic MIS reports and performance updates to senior management.
- Identify underperforming branches and implement corrective action plans.
- Ensure effective manpower planning and team development across the region.

Eligibility Criteria

- Graduate in any discipline; MBA in Marketing or Management preferred.
- 8–12 years of experience in courier, logistics, express distribution or supply chain.
- Minimum 3–5 years of experience in Regional Sales & Operations or a similar senior management position.
- Proven track record in revenue growth, business development and operational management.
- Experience managing multiple branches, sales teams and operational teams.
- Strong leadership, negotiation, communication and analytical skills.
- Good knowledge of the Assam and North-East India market will be an added advantage.

Key Skills

- Regional Sales & Operations Management
- Business Development & Revenue Growth
- Corporate Customer Acquisition
- Courier & Logistics Operations
- Branch Network Management
- Team Leadership & Performance Monitoring
- MIS Reporting & Target Achievement
- Customer Relationship Management
- Cost Control & Operational Excellence

Employment Type: Full-time

Pay: ₹40,000.00 - ₹60,000.00 per month

Advantages:

- Cell phone reimbursement
- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Regional Manager – Sales & Operations (Ulubari)
🏢 The Professional Couriers
📍 Ulubari