JOB DESCRIPTION

Sales Account Manager – Salesforce Business

New Business Acquisition | Strategic Account Management | Enterprise Sales | Revenue Growth

Company: HashStudioz Technologies Pvt ltd

Business Unit: Salesforce Professional Services, Consulting & Solutions

Experience: 4–10 years

Employment Type: Full-time

Work Model: Field-oriented / Customer-facing

Location: Noida, NCR Region - India (with domestic and international customer engagement as required)

Reporting To: CEO

Role Mission

The individual will be responsible for developing, managing and growing a portfolio of Salesforce customers and prospects.

This is an individual-contributor sales leadership position requiring someone who can independently manage the complete sales lifecycle:

Identify → Prospect → Engage → Qualify → Discover → Solution → Demonstrate → Propose → Negotiate → Close → Invoice → Collect → Expand.

The candidate must possess the ability to sell Salesforce Product Licenses, SKUs, Maxify professional services, consulting, implementations, managed services, application development, integrations, AI solutions and industry-specific business transformation initiatives.

This is not a passive relationship-management role. The person must be equally comfortable cold-opening a CXO-level conversation, presenting a Salesforce solution, challenging an incumbent SI, preparing a commercial proposal, negotiating a six-figure engagement and following up with finance teams for outstanding invoices.

Key Roles & Responsibilities

A. New Business Development & Customer Acquisition – Hunting 70% Of Annual Target Quota

- Identify, research and acquire new customers requiring Salesforce implementation, consulting, customization, development and managed services.
- Build a target account list across SMB, mid-market and enterprise segments.
- Identify organizations using Salesforce, planning Salesforce adoption, replacing existing implementation partners or experiencing challenges with their current Salesforce environments.
- Proactively identify opportunities through LinkedIn, professional networks, referrals, industry events, outbound calling, email campaigns and other channels.
- Develop relationships with Salesforce decision-makers, including CIOs, CTOs, CDOs, Chief Digital Officers, VPs of IT, CRM Directors, Salesforce Platform Owners, Heads of Sales, Customer Service and Business Transformation.
- Understand organizational structures, identify buying committees, map decision-makers and influencers, and develop account-entry strategies.
- Create opportunities independently rather than relying entirely on company-generated leads.
- Identify competitor displacement opportunities involving large system integrators, boutique Salesforce consulting firms and incumbent service providers.
- Position Maxify as a strategic Salesforce consulting and implementation partner.

Expected outcome: Consistent acquisition of qualified new accounts and a predictable new-business pipeline.

B. Existing Customer Account Management – Farming & Expansion 30% Of Annual Target Quota

- Own and nurture relationships across assigned Maxify customer accounts.
- Develop a thorough understanding of each customer’s Salesforce landscape, implementation history, business priorities, technology roadmap and future requirements.
- Identify whitespace opportunities across existing Salesforce products, departments, business units, geographies and user groups.
- Conduct periodic business reviews and stakeholder meetings to uncover additional consulting, implementation and managed-services opportunities.
- Develop account growth plans and customer relationship maps.
- Proactively identify opportunities for Salesforce optimization, enhancements, integrations, automation, AI, Data Cloud, Tableau and additional Salesforce licenses or product capabilities.
- Identify cross-selling and upselling opportunities within existing enterprise accounts.
- Build relationships beyond the primary project stakeholder to establish multiple executive and operational relationships.
- Maintain customer satisfaction, retention and account profitability.
- Ensure customers view Maxify as a long-term strategic technology partner rather than a transactional vendor.

Expected outcome: Increased account revenue, customer retention, additional project wins and higher wallet share.

C. Salesforce Product & Solution Selling

The candidate must have a strong understanding of Salesforce’s product ecosystem and the ability to connect technology capabilities with actual business problems.

Expected familiarity includes:

Salesforce product / capability

Expected sales understanding

Sales Cloud

CRM, lead-to-opportunity, pipeline, forecasting, enterprise sales automation

Service Cloud

Customer service, case management, contact centres, omnichannel

Experience Cloud

Customer, partner and employee portals

Marketing Cloud

Marketing automation, personalization, customer journeys

Data Cloud

Customer data unification, segmentation and activation

Tableau

Analytics, reporting,



visualization and business intelligence

MuleSoft

API-led integration and enterprise connectivity

Salesforce Industries

Industry-specific CRM and digital transformation

Agentforce / AI

AI agents, automation and intelligent customer engagement

LWC / Apex / Custom Development

Custom Salesforce applications and platform extensions

Field Service

Workforce scheduling, service operations and field automation

The candidate should be capable of:

- Understanding business requirements and translating them into potential Salesforce solutions.
- Identifying the right Salesforce SKU or combination of products for a customer requirement.
- Conducting initial solution discovery and articulating the business value of the proposed solution.
- Understanding the difference between Salesforce licenses, implementation services, managed services and custom development.
- Collaborating with solution architects and technical teams to design appropriate solutions.
- Delivering introductory product demonstrations and coordinating advanced technical demonstrations.
- Explaining ROI, operational efficiencies, adoption improvements, automation and customer experience benefits.
- Selling outcomes and business transformation rather than merely selling developer hours or resources.

Important: This is a techno-functional sales role, not a requirement to independently architect or code every solution.

D. End-to-End Sales Cycle & Opportunity Management

- Own opportunities from initial prospecting through commercial closure.
- Conduct discovery meetings and requirement-gathering sessions.
- Qualify opportunities based on business need, budget, authority, timeline, competition and strategic fit.
- Establish clear opportunity qualification using MEDDICC or a comparable structured sales methodology.
- Develop compelling value propositions and solution narratives.
- Coordinate presales resources, solution architects, technical consultants and delivery teams.
- Prepare proposals, RFP responses, RFIs, statements of work, presentations, estimates and commercial submissions.
- Drive internal pricing discussions, resource planning and commercial approvals.
- Manage negotiations, objections, competition and procurement processes.
- Create urgency and maintain momentum throughout the sales cycle.
- Follow up systematically until opportunities are won or formally disqualified.
- Ensure accurate opportunity stages, next steps, close dates and forecast values in Salesforce CRM.

E. Presales, RFP & Proposal Management

- Lead initial customer discovery and business requirement discussions.
- Understand RFP/RFI documents and coordinate internal responses.
- Work with technical teams to create solution approaches, scope documents and implementation proposals.
- Develop compelling presentations, proposals, capability decks and customer-specific solution narratives.
- Ensure commercial proposals are competitive without compromising delivery margins.
- Coordinate proof-of-concept demonstrations, workshops and solution presentations.
- Ensure timely submissions and compliance with customer procurement requirements.
- Maintain a repository of proposals, case studies, credentials and reusable sales collateral.

F. Commercial Negotiation & Revenue Realization

- Drive pricing, commercials, contract negotiations and final deal closures.
- Develop commercial proposals for fixed-price projects, time-and-material engagements, dedicated teams, retainers and managed services.
- Protect gross margins and avoid unnecessary discounting.
- Identify opportunities for recurring revenue and long-term contractual engagements.
- Coordinate purchase orders, contracts, SOWs and onboarding documentation.
- Work closely with delivery and finance teams to ensure timely invoicing.
- Proactively follow up on payment commitments, outstanding invoices and overdue receivables.
- Escalate payment delays and commercial disputes appropriately.
- Ensure that booked business converts into actual revenue and cash realization.

G. Sales Operations, Forecasting & Reporting

- Maintain complete and accurate Salesforce CRM records.
- Update every opportunity with relevant contacts, decision-makers, deal value, probability, next action and expected closure date.
- Prepare weekly sales reports and monthly business reviews.
- Maintain an updated pipeline, account plans, meeting reports and chance trackers.
- Maintain a rolling 90-day sales forecast.
- Ensure that no qualified opportunity remains unattended.
- Coordinate with marketing, presales, delivery, finance and leadership.
- Ensure adherence to internal sales processes, approval matrices and reporting SLAs.

Ideal Candidate Profile

Experience and background





- 4–10 years of proven B2B technology field sales experience.
- Ideally 3+ years selling Salesforce solutions, Salesforce consulting, implementation or managed services.
- Experience working with Salesforce consulting partners, system integrators, technology services companies or Salesforce ecosystem organizations.
- Demonstrated success acquiring recent enterprise and mid-market customers.
- Experience managing both new-business acquisition and existing customer accounts.
- Exposure to US, UK, European, Middle Eastern or Indian enterprise customers is desirable.
- Experience selling consulting, implementation, professional services, SaaS or technology transformation engagements.

Technical and functional knowledge

- Robust understanding of Salesforce CRM and its product ecosystem.
- Ability to understand and articulate business use cases across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud, Tableau, MuleSoft and AI.
- Familiarity with Salesforce architecture, integrations, customization and implementation lifecycle.
- Ability to conduct product demonstrations and business discovery.
- Ability to understand SOWs, RFPs, implementation estimates and commercial proposals.
- Understanding of enterprise sales processes, procurement, stakeholder management and technology buying cycles.

Sales competencies

- Proven hunting and customer acquisition capability.
- Strong account farming, upselling and cross-selling skills.
- Excellent opportunity qualification and pipeline development.
- Strong objection handling and negotiation.
- Ability to independently manage complex sales cycles.
- Excellent presentation and communication skills.
- Ability to create compelling value propositions and business cases.
- Strong follow-up and closure orientation.
- Commercial awareness and understanding of gross margins, deal economics and recurring revenue.
- Experience managing invoices, purchase orders and customer collections.

Interpersonal & Behavioural Attributes

This is an equally important part of the selection criteria.

We want someone who demonstrates:

1. Street-smart business acumen

Someone who understands how organizations work, how decisions get made, who influences buying decisions and how to navigate organizational politics professionally.

2. Executive presence

Comfortable communicating with CXOs, business heads, procurement teams, technical architects, operational leaders and working-level stakeholders.

3. Ownership mentality

Does not wait for the manager to ask for updates. Owns the opportunity, follows up, resolves bottlenecks and takes responsibility for outcomes.

4. Strong communication and personalization

Does not send generic sales pitches. Understands the customer’s business, industry, challenges and priorities before approaching them.

5. Persistence without being desperate

Knows how to follow up professionally, handle rejection, create urgency and maintain relationships without damaging the company’s reputation.

6. Integrity and transparency

Honest about customer commitments, pricing, competition, forecasts, deal status and delivery capabilities. No false commitments or manipulated pipelines.

7. Startup mindset

Comfortable working in a lean organization, taking ownership beyond a narrowly defined job description, managing ambiguity and building processes while delivering results.

8. Cooperative leadership

An effective individual contributor who can influence presales, marketing, delivery, finance and leadership without relying on positional authority.

9. Learning agility

Willing to continuously learn new Salesforce products, industry trends, AI capabilities, competitive offerings and customer use cases.

10. Result orientation

Understands that meetings, presentations and proposals are inputs. Customer acquisition, profitable bookings, revenue realization and cash collection are the actual outcomes.

What Success Looks Like

Within 12 months, the successful candidate should have:

- Built a strong and measurable Salesforce sales pipeline.
- Acquired 3–5 new customers.
- Expanded multiple existing Maxify customer accounts.
- Generated profitable new business.
- Established relationships with decision-makers across assigned accounts.
- Developed recurring managed-services opportunities.
- Demonstrated independent ownership of the entire sales cycle.
- Improved Maxify’s visibility and reputation within the Salesforce ecosystem.
- Maintained disciplined CRM, forecasting and sales operations.
- Ensured strong coordination between sales, presales, delivery and finance.
- Contributed to revenue growth and actual cash realization.

The ultimate expectation: We are hiring a business owner in a sales role, not simply an account coordinator. Someone who can open doors, understand problems, create opportunities, sell solutions, win customers, grow relationships and take accountability until the business is successfully delivered and paid for.

Pay: ₹14,000.00 - ₹58,000.00 per month

Benefits:

- Flexible schedule
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Manager - Salesforce (Noida)
🏢 HashStudioz Technologies
📍 Noida