Required candidate for Customer Service Associate/ Customer Service Coordinator

Role and Responsibility

Need manage product support, handle warranty claims, coordinate service requests, and ensure high customer satisfaction post-purchase.

Record all customer interactions, product complaints, and service requests

Coordinate with service engineers and technicians to schedule in office installation, commissioning, preventive maintenance, or corrective repair visits.

Follow-up with Service Engineers and generate daily reports

Multi-Tasking under Pressure

Knowledge of Tally

Proficient in MS office

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Ability to commute/relocate:

- AECS Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

- Do you know Tally

Education:

- Bachelor's (Preferred)

Experience:

- Customer support: 1 year (Preferred)

Language:

- English (Preferred)
- Kannada (Preferred)

Work Location: In person

📌 CSA (Customer Service Associate) (AECS Layout)
🏢 Aaspekt Infra Solutions
📍 AECS Layout