Telecaller – Non-Trade Cement

Company: Rahul Agency
Industry: Trading – Non-Trade Cement
Position: Telecaller / Sales Coordinator
Gender: Female / Male
Job Type: Full-Time
Job Location: Bhopal, Madhya Pradesh
Salary: ₹10,000 – ₹15,000 per month + Incentives

Job Responsibilities

- Make daily calls to builders, contractors, dealers and project customers.
- Generate and follow up on Non-Trade Cement orders.
- Take customer orders and confirm quantity, delivery location and other order details.
- Coordinate with company officers regarding new and pending orders.
- Coordinate with the dispatch team for timely order dispatch.
- Follow up regularly on pending orders and dispatch status.
- Maintain complete dispatch details, including vehicle, quantity, date and delivery status.
- Share dispatch updates with concerned customers and officers.
- Maintain daily calling, order and dispatch reports in Excel.
- Update Excel sheets regularly with order status, dispatch details and follow-up status.
- Prepare and send emails to concerned officers for opening new customer/code for Non-Trade Cement.
- Follow up with officers regarding new code creation/opening and approval status.




- Maintain proper records of customers, orders, dispatches, codes and follow-ups.
- Handle customer queries related to orders and dispatch.

Required Skills

- Good communication and telephone handling skills.
- Strong follow-up and coordination skills.
- Good knowledge of order booking and dispatch processes.
- Good MS Excel knowledge and daily data updating.
- Good email drafting and communication skills.
- Ability to coordinate with customers, dispatch team and officers.
- Good attention to detail and accuracy.

Qualification & Experience

- Graduate preferred.
- 1–3 years of experience in tele calling, sales coordination, cement or building-material industry preferred.
- Freshers with good communication, Excel and email skills may also be considered.

Key Focus

Telecalling | Non-Trade Cement | Order Booking | Dispatch Coordination | Dispatch Follow-up | Daily Excel Report | Officer Coordination | Email Communication | Current Code Opening | Customer Follow-up

Pay: Up to ₹17,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Tele Calling Executive (Bhopal)
🏢 Rahul agency
📍 Bhopal