1. Job Purpose

The Head – Quality is responsible for establishing, implementing, maintaining, and continuously improving the Quality Management System (QMS) to ensure that all aerospace components manufactured by the organization comply with customer requirements, engineering specifications, statutory and regulatory requirements, and applicable international aerospace quality standards.

The role will lead the Quality Assurance, Quality Control, and Customer Quality functions, ensuring product reliability, process consistency, traceability, regulatory compliance, and customer satisfaction.

2. Key Responsibilities

A. Quality Management System (QMS)

- Ensure compliance with aerospace customer-specific requirements and applicable regulatory standards (AS9100D & ISO9001)
- Establish quality policies, objectives, procedures, work instructions, and quality plans.
- Lead internal, external, customer, certification, and regulatory audits.
- Ensure effective implementation of corrective and preventive actions (CAPA).
- Drive continual improvement initiatives across manufacturing operations.

B. Manufacturing Quality Control

- Oversee incoming, in-process, and final inspection activities, Assembly Shop.
- Ensure compliance with engineering drawings, specifications, process sheets, and customer requirements.
- Establish inspection plans, control plans, and product acceptance criteria.
- Ensure proper implementation of First Article Inspection (FAI) as per AS9102.
- Monitor critical-to-quality characteristics and special process requirements.
- Ensure dimensional inspection, GD&T; verification, and product conformity.
- Ensure appropriate control of non-conforming products and prevent unintended use or delivery.

C. Customer Quality & Regulatory Compliance

- Act as the primary quality representative for customers and certification bodies.
- Handle customer complaints, quality issues, rejections, and warranty-related matters.
- Ensure timely submission of 8D reports, root cause analysis, and corrective action reports.
- Participate in customer audits, quality reviews, and technical discussions.
- Ensure compliance with customer-specific quality requirements.
- Monitor customer satisfaction and drive improvement in customer quality ratings.

D. Process Quality & Continuous Improvement

- Implement Statistical Process Control (SPC), Process Capability Studies (Cp/Cpk), and risk-based quality controls.
- Drive FMEA, PFMEA, Control Plans, and process risk assessments.
- Monitor process performance and product quality trends.




- Implement Lean Manufacturing, Six Sigma, Kaizen, and Poka-Yoke initiatives.
- Reduce internal rejection, customer complaints, rework, and scrap.
- Promote a zero-defect culture across the organization.

E. Metrology & Calibration

- Ensure effective management of inspection, measuring, and test equipment.
- Establish calibration schedules and maintain traceability to recognized standards.
- Oversee CMM, profile projectors, height gauges, surface roughness testers, and other precision measuring instruments.
- Ensure measurement system analysis (MSA) and gauge R&R; wherever applicable.

F. Team Leadership & Development

- Lead and develop the QA, QC, Supplier Quality, and Metrology teams.
- Define departmental objectives, responsibilities, and performance indicators.
- Train employees on aerospace quality standards, inspection methods, and quality awareness.
- Develop competency matrices and training plans.
- Build a strong quality culture across production, engineering, procurement, and supply chain functions.

3. Key Performance Indicators (KPIs)

The Head – Quality will be evaluated based on the following:

KPI

Performance Objective

Customer PPM

Continuous reduction

Internal rejection

Continuous reduction

Customer complaints

Minimum possible

On-time CAPA closure

100% within target

Audit non-conformities

Timely closure

Supplier PPM

Continuous reduction

First Pass Yield (FPY)

Continuous improvement

FAI approval

100% as per requirement

Calibration compliance

100%

Cost of Poor Quality (COPQ)

Year-on-year reduction

Customer satisfaction

Continuous improvement

4. Educational Qualifications

- Bachelor's Degree in Mechanical Engineering, Production Engineering, Manufacturing Engineering, or a related discipline.
- Master's Degree in Engineering or Quality Management will be an added advantage.
- Certification in AS9100D Lead Auditor / Internal Auditor preferred.
- Six Sigma Green Belt / Black Belt certification preferred.
- Knowledge of GD&T;, metrology, and statistical quality control is essential.

5. Experience Required





- 12–18 years of experience in Quality Assurance and Quality Control in manufacturing industries.
- Minimum 5 years in a senior quality leadership or managerial position.
- Experience in aerospace, aviation, defence, precision engineering, or automotive component manufacturing preferred.
- Proven experience in implementing and maintaining AS9100D QMS.
- Experience in customer audits, supplier audits, process audits, and certification audits.
- Strong exposure to precision machining, CNC machining, sheet metal fabrication, casting, forging, and special processes, as applicable to the company's product portfolio.

6. Technical Skills & Competencies

The candidate should have strong knowledge of:

- AS9100D and ISO 9001.
- AS9102 – First Article Inspection (FAI).
- APQP, PPAP, FMEA, MSA, SPC, and Control Plans, where applicable.
- GD&T; and engineering drawing interpretation.
- Root Cause Analysis – 5 Why, Fishbone, 8D.
- Non-Conformance Management and CAPA.
- CNC machining and precision manufacturing processes.
- Special process controls and qualification requirements.
- Traceability, material certification, and product configuration control.
- Risk Management and Product Safety.
- Counterfeit Parts Prevention.
- Calibration and metrology systems.
- ERP/MRP and quality management software.

7. Behavioural Competencies

- Strong leadership and decision-making abilities.
- Excellent analytical and problem-solving skills.
- Ability to work under stringent quality and delivery requirements.
- Robust communication and customer management skills.
- High integrity and commitment to product quality and safety.
- Ability to influence cross-functional teams.
- Strategic thinking and continuous improvement orientation.

8. Key Deliverables Expected from the Head – Quality

- Establish and maintain a robust AS9100D-compliant Quality Management System.
- Ensure zero escape of defective products to customers.
- Achieve and maintain customer and certification audit compliance.
- Reduce internal and external rejection levels.
- Develop a strong supplier quality management system.
- Ensure 100% product traceability and documentation compliance.
- Improve process capability and manufacturing consistency.
- Develop a competent and technically strong quality team.
- Establish a proactive risk-based quality management culture.
- Ensure product safety, reliability, and customer satisfaction.

Job Type: Full-time

Pay: ₹70,000.00 - ₹90,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 HEAD - Quality Assurance & Quality Control (Sahibzada Ajit Singh Nagar)
🏢 Deep Aviation Private
📍 Sahibzada Ajit Singh Nagar