Client Communication & Inquiries

- Respond promptly (via phone, email, or walk-ins) to inquiries regarding weddings, social functions, conferences, and private dining.
- Conduct property site inspections and venue show-arounds to guide clients through available halls, and layouts.
- Provide clear, accurate information on packages, pricing, capacities, and menu options.

2. Proposals, Contracts & Sales Generation

- Draft and present customized event proposals, quotations, and service contracts.
- Negotiate event details, add-ons, and rates within established hotel or venue guidelines.
- Follow up on pending proposals and tentative bookings to maximize conversion rates.
- Upsell upgraded menus, extended packages, and additional audio-visual (AV) or decor facilities to increase per-event revenue.

3. Administrative & Booking Management

- Maintain and update event calendars, tracking software, and CRM/hotel management systems.
- Monitor deposit deadlines, payment milestones, cut-off dates, and final guest counts.
- Prepare and circulate Banquet Event Orders (BEOs) and function prospectuses detailing timelines, room setups, dietary notes, and special requests.

4. Cross-Departmental Coordination

- Act as the central communication link between the client and internal teams (kitchen/catering,



F&B; service, housekeeping, engineering, and AV).
- Participate in weekly BEO or operations briefing meetings to align staff on upcoming event logistics.
- Relay last-minute client changes or special requests to the banquet captain or floor manager.

5. Post-Event & Financial Follow-Up

- Assist with billing inputs, invoice generation, and settlement verification alongside the finance or accounts team.
- Gather post-event client feedback, log reviews, and share insights with management to improve future service quality.
- Maintain master event files and update daily sales reports (DSR).

Key Skills & Requirements

- Education: Degree or diploma in Hospitality, Hotel Management, Tourism, or Business Marketing.
- Experience: Typically 1 to 2 years of experience in hotel sales, catering, or event coordination.
- Soft Skills: Solid interpersonal communication, negotiation, multi-tasking, and problem-solving abilities.
- Technical Skills: Familiarity with property management systems (PMS), catering software (such as Toast or Micros), and Microsoft Office.

*

Pay: ₹13,000.00 - ₹17,000.00 per month

Benefits:

- Food provided
- Provident Fund

Work Location: In person

📌 Banquet Sales Coordinator (Kolkata)
🏢 Ruhitel Hotel
📍 Kolkata