Performance Manager/ Sr. HR Specialist

Job Summary

We are looking for a result-oriented and experienced Performance Manager to monitor, evaluate, and improve employee and departmental performance. The ideal candidate will be responsible for developing performance strategies, tracking KPIs, analysing productivity, and ensuring that individual and team targets are achieved in alignment with company objectives.

Key Responsibilities

- Develop and implement performance management strategies aligned with business goals.
- Establish, monitor, and evaluate KPIs, KRAs, and performance benchmarks across departments.
- Track employee productivity, efficiency, attendance, and target achievements.
- Conduct regular performance reviews and provide constructive feedback to employees and team leaders.
- Identify performance gaps and implement Performance Improvement Plans (PIPs).
- Analyse performance reports and prepare detailed dashboards for management.
- Coordinate with department heads to improve team productivity and operational efficiency.
- Monitor sales targets, lead conversion rates, revenue generation, and other business performance metrics.
- Identify training and development requirements to improve employee performance.
- Ensure accountability and timely completion of assigned tasks and responsibilities.
- Recommend strategies to improve employee engagement, motivation, and overall performance.




- Present monthly performance reports and improvement recommendations to senior management.

Required Skills

- Strong analytical and problem-solving abilities.
- Excellent leadership and team management skills.
- Knowledge of KPI, KRA, and performance evaluation systems.
- Strong communication and interpersonal skills.
- Proficiency in MS Excel, Google Sheets, and performance reporting tools.
- Ability to analyse data and make performance-based decisions.
- Robust planning, coordination, and decision-making abilities.
- Ability to work under pressure and meet deadlines.

Educational Qualification

- Bachelor's degree in Business Administration, Human Resources, Management, or a related field.
- MBA in HR or Operations Management will be an added advantage.

Experience Required

- 5–8 years of experience in Performance Management, Operations Management, HR Analytics, or a similar role.
- Experience in managing employee performance, business targets, and departmental productivity.

Key Performance Indicators (KPIs)

- Employee productivity and efficiency.
- Departmental target achievement.
- Improvement in overall team performance.
- KPI and KRA compliance.
- Reduction in performance gaps.
- Timely performance reviews and reporting.
- Revenue and operational performance improvement.

Contact - +91-XXXXXXXXXX

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:

- Cell phone reimbursement

Work Location: In person

📌 Performance Manager (Sahibzada Ajit Singh Nagar)
🏢 Okko Global Services Private
📍 Sahibzada Ajit Singh Nagar