Back Office Executive (Kochi)

Back Office Executive (Kochi)

11 Nov
|
Metromac Marine Automation FZE
|
Kochi

11 Nov

Metromac Marine Automation FZE

Kochi

To provide dedicated back-office accounting and administrative support to the UAE Accounts & Admin Team from Kochi, India, with a primary focus on receivables follow-up, invoice preparation, billing coordination and customer communication.

Key Responsibilities

- Regularly follow up with customers regarding outstanding payments and overdue invoices through emails and other communication channels.
- Share Statements of Accounts (SOA) with customers and follow up on pending receivables.
- Coordinate with customers to obtain payment updates and maintain records of collection commitments.
- Escalate long-pending receivables and payment-related concerns to the UAE Accounts Team.
- Maintain updated receivables follow-up trackers and provide periodic status reports.
- Preparation of invoices for Product Sales, Service and Calibration activities based on approved supporting documents and instructions from the UAE Accounts Team.
- Dispatch invoices to customers through email as per the established schedule.
- Upload invoices and supporting documents to customer/vendor portals wherever required.
- Maintain proper records of invoices, customer communications and supporting documents.
- Assist in completing customer registration forms, vendor registration forms and other business-related documentation.
- Coordinate with internal departments for obtaining information and documents required for customer/vendor onboarding.
- Support general accounting documentation, data entry and record maintenance.




- Undertake other back-office accounting and administrative support activities as assigned by the UAE Accounts Team.
- Maintain regular communication with the UAE Accounts Team regarding pending invoices, receivables and other assigned activities.
- Prepare periodic reports and trackers relating to invoicing, outstanding receivables and pending activities.
- Ensure timely completion of assigned tasks in accordance with UAE operational requirements.

What We're Looking For

- Bachelor's or Master's degree in Commerce, Accounting or Business Management.
- 1–3 years of experience in Accounts, Invoicing, Receivables Follow-up or Back Office Support.
- Excellent written and verbal communication skills in English.
- Ability and confidence to communicate professionally with international customers through emails and telephone calls.
- Solid follow-up, coordination and customer-handling skills.
- Good attention to detail, accuracy and documentation management.
- Proficiency in MS Office, particularly Microsoft Excel.
- ERP/accounting software experience is an advantage.
- Experience supporting GCC or international business operations is an added advantage.
- Proactive, organized and customer-oriented approach.
- Ability to coordinate independently with cross-functional teams and work within defined timelines.

Location: Alpha Horizon , Kochi, Kerala
Working Days: Monday – Friday
Working Hours: 9:00 AM – 6:00 PM

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Back Office Executive (Kochi)
🏢 Metromac Marine Automation FZE
📍 Kochi

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