Company: MISS HIGHNESS – Premium 925 Silver Jewellery
Department: Sales
Job Location: Kaushambi, Ghaziabad, Delhi NCR
Job Type: Full-Time (Work From Office)

Job Overview

We are looking for an enthusiastic and target-oriented Telesales Executive to generate leads, connect with potential customers, promote our jewellery products, and drive sales through outbound and inbound calls. The candidate should have excellent communication and convincing skills with the ability to convert enquiries into successful sales.

Key Responsibilities

- Make outbound calls to prospective customers and follow up on incoming enquiries.
- Generate leads and identify potential customers through calling and other communication channels.
- Explain product features, pricing, offers, and benefits of 925 Sterling Silver jewellery.
- Convert potential leads into confirmed sales and achieve monthly sales targets.
- Follow up with interested customers to close pending deals.
- Maintain customer databases, calling records, and lead status.
- Handle customer queries, objections, and complaints professionally.
- Build and maintain strong customer relationships.
- Coordinate with the sales, marketing, and operations teams for smooth order processing.
- Maintain daily calling reports, lead conversion reports, and sales performance records.
- Ensure regular follow-ups with existing customers to generate repeat business.
- Work towards improving calling productivity, conversion rates, and revenue.





Required Skills & Qualifications

- Minimum 1–2 years of experience in telesales, telecalling, or inside sales.
- Excellent verbal communication and convincing skills.
- Strong negotiation and objection-handling abilities.
- Ability to achieve sales targets and work under pressure.
- Basic knowledge of MS Excel and CRM software.
- Valuable follow-up and customer relationship management skills.
- Positive attitude, confidence, and a result-oriented approach.
- Experience in jewellery, e-commerce, or retail sales will be preferred.

Key Performance Indicators (KPIs)

- Daily outbound calls and connected calls.
- Qualified leads generated.
- Lead-to-sale conversion ratio.
- Monthly sales and revenue targets.
- Follow-up efficiency.
- Customer engagement and retention.
- Overall sales performance.

Job Details

- Experience: 1–2 Years
- Salary: As per experience and interview.
- Working Days: 6 Days a Week.
- Weekly Off: Sunday.
- Working Hours: 9:30 AM – 6:30 PM.
- Location: MISS HIGHNESS, Kaushambi, Ghaziabad.

Apply Now

Interested candidates can share their updated resumes:

Email: [email protected]
Contact: +91-XXXXXXXXXX

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales Executive (Kaushambi)
🏢 Miss Highness- Premium Silver Jewelry brand
📍 Kaushambi