Company: Bharat Homeopathy
Position: OPD Front Desk Executive
Location: Sector 44, Plot No. 52, 3rd Floor, Gurugram
Salary: Up to ₹25,000 CTC per month
Working Hours: 10:00 AM to 6:00 PM
Job Overview
Bharat Homeopathy is looking for a responsible, well-organized, and patient-friendly OPD Front Desk Executive to manage patient registration, appointment scheduling, billing coordination, and day-to-day OPD operations.
Key Responsibilities
- Welcome and attend to patients visiting the OPD.
- Manage patient registration and maintain patient records.
- Schedule, confirm, and manage doctor appointments.
- Handle patient inquiries regarding consultations and OPD procedures.
- Coordinate patient flow and manage waiting queues.
- Maintain daily OPD records and patient databases.
- Coordinate with doctors and medical staff for smooth OPD operations.
- Handle consultation fee collection and billing entries.
- Manage incoming calls and appointment-related queries.
- Ensure a smooth and positive patient experience.
Candidate Requirements
- Graduate or undergraduate with relevant experience.
- 1–3 years of experience in front desk, OPD, clinic, or hospital administration preferred.
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Excel, Word, and clinic management software).
- Positive patient-handling and coordination skills.
- Presentable, polite, and patient-oriented personality.
- Ability to multitask and manage OPD operations efficiently.