Receptionist – Job Description (Hospital)

Job Title: Hospital Receptionist

Department: Operations

Reports To: Operations Manager

Experience: 1–2 Years (Preferred)

Job Summary:

Responsible for managing front-office operations, welcoming patients and visitors, handling enquiries, coordinating appointments and ensuring smooth patient registration and service.

Key Responsibilities:

- Welcome and assist patients and visitors.
- Handle incoming calls and patient enquiries.
- Manage patient registration and appointment scheduling.
- Guide patients to the respective departments.
- Coordinate with doctors, nurses and other hospital departments.
- Maintain patient records and registration details.
- Handle OP and IP admission-related enquiries.




- Manage billing coordination and payment guidance.
- Maintain qualified front-office standards.

Educational Qualification:

- Any Degree
- BBA / B.Com / BA
- Diploma in Hospital Administration preferred.

Required Skills:

- Excellent communication and interpersonal skills.
- Good patient-handling ability.
- Basic computer and MS Office knowledge.
- Professional attitude and patience.
- Malayalam and English communication skills.

Pay: ₹14,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Receptionist (Malappuram)
🏢 Believers Hospital Mala
📍 Malappuram