Company Overview: Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the chance to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together-creating extraordinary flow control solutions that strengthen today's world while building tomorrow. **Job Summary:** The Sales Support Representative (SSR) serves as the primary customer contact for sales support activities, coordinating with Engineering, Manufacturing, Quality, and other cross-functional teams to deliver timely and competitive proposals. The role supports sales growth, quotation performance, forecasting accuracy, opportunity pipeline management, and continuous improvement initiatives. **Job Responsibilities:** + Act as the key point of contact for customer inquiries, quotations, and commercial support. + Coordinate with Engineering, Manufacturing, Quality, Site Hubs, and Sales teams to prepare accurate and timely proposals. + Review customer specifications and documents to ensure compliance with Flowserve technical and commercial requirements. + Manage aftermarket quotations, strategic offerings, win-back opportunities, and daily customer proposals. + Monitor proposals throughout the complete bid cycle and maintain updates in the designated workload management tool. + Support quotation prioritization, cycle-time reduction, delivery-time improvement, and rework minimization. + Prepare high-quality, value-priced proposals to support order fulfilment and maximize sales bookings.



+ Track and support sales forecast processes, including 30-day forecasts, quarterly forecasts, monthly outlooks, and QBR analytics. + Compile weekly sales reports and maintain accurate sales records, training records, organization charts, and related information. + Support sales leadership with performance-gap analysis, forecast accuracy, sales productivity reporting, and continuous improvement projects. + Collaborate with stakeholders to improve customer experience, quotation hit rates, and overall sales efficiency. + Perform other assigned duties as required. **Main Objectives:** + Deliver accurate, timely, and competitive customer proposals. + Improve quotation turnaround time, hit rate, and order conversion. + Support sales booking growth and opportunity pipeline development. + Ensure accuracy in sales forecasting, reporting, and workload management. + Strengthen collaboration across Sales, Engineering, Manufacturing, Quality, and Site teams. + Enhance customer experience through responsive and professional support. + Drive process improvements that improve sales productivity and operational efficiency. **Job Requirements:** + High School Diploma/GED with 0-2 years of relevant experience, or equivalent combination of education and experience. + Experience in sales support, customer service, commercial administration, or contract administration within an engineered manufacturing setting. + Basic understanding of pumps, rotating equipment, pump applications, parts, programs, and related processes. + Exposure to aftermarket quotations, pricing, contract review, ERP administration,



and customer relationship management. + Experience supporting power generation and utility industry customers is preferred. + Knowledge of Salesforce or similar CRM systems is preferred. + Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Outlook. + Ability to manage multiple priorities, meet deadlines, and work effectively with minimal supervision. + Strong organizational, reporting, and data-management skills. **Competencies:** + Customer-focused and results-driven approach. + Solid verbal and written communication skills. + Effective cross-functional collaboration and stakeholder management. + Problem-solving and analytical mindset. + Ability to influence others through relationship building and teamwork. + Attention to detail and accuracy in quotations, specifications, and reports. + Ability to work effectively in a fast-paced environment. + Adaptability, ownership, and continuous-improvement mindset. + Global mindset with the ability to work across varied business functions and cultures. **Req ID** : R-21424 **Job Family Group** : Sales **Job Family** : SA Sales Support EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [email protected]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

📌 Pricing Analyst (Bengaluru)
🏢 Flowserve Corporation
📍 Bengaluru