Description

We are seeking dynamic and motivated individuals for the Customer Service position. This role is ideal for freshers/entry-level candidates who are eager to start their career in a customer-focused environment.

Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain customer records and update account information as required.
- Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Skills and Qualifications

- Excellent communication skills in English and local languages.
- Robust problem-solving abilities and a customer-oriented mindset.
- Proficiency in using customer service software and tools.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Skills: Data Entry, email etiquette , Problem Solving, Time Management, Multitasking, Active Listening, Conflict Resolution, Product Knowledge, Customer Focus, crm software

Experience: 0.00-0.00 Years

📌 Customer Service (Mumbai)
🏢 Aditya Jagdish Tanna
📍 Mumbai