About the Opportunity
A rapid-growing global technology services firm operating across enterprise travel, logistics, and workforce mobility solutions. We empower distributed teams with seamless, cost-optimized travel experiences using intelligent automation and human-led support—serving Fortune 500 clients and high-growth startups across 30+ countries. Our Travel Desk team is the operational backbone, ensuring flawless execution from policy compliance to last-minute rebookings.

Role & Responsibilities

- Lead and mentor a team of 8–12 travel agents, ensuring SLA adherence and client satisfaction across domestic and international travel bookings.
- Design and enforce standardized travel policy workflows, integrating with corporate tools like Concur, SAP Travel, or AMEX GBT.
- Resolve escalated travel disruptions—flight cancellations, visa delays,



or hotel overbooks—with real-time vendor coordination and executive-level communication.
- Optimize cost per booking through rate benchmarking, airline/hotel negotiated contracts, and real-time dashboard monitoring.
- Implement automation tools for rebooking, itinerary alerts, and invoice reconciliation to reduce manual workload by 30%+.
- Collaborate with finance and HR to align travel spend with budget cycles and compliance reporting (GST, TDS, per diem).

Benefits & Culture Highlights

- Hybrid flexibility with core days in Pune/Bangalore/Hyderabad.
- Quarterly performance bonuses tied to NPS and cost savings.
- Access to global travel partnerships and annual team offsites.

📌 Travel Desk Manager (Hyderabad)
🏢 Tetrahed
📍 Hyderabad