Job Description

We're looking for an enthusiastic and detail-oriented F&B; Executive to join our dynamic team in Kochi, India. In this pivotal role, you will oversee food and beverage operations, ensuring exceptional service delivery and maintaining the highest standards of quality and customer satisfaction. As an F&B; Executive, you will work collaboratively with our culinary and service teams to create memorable dining experiences while driving operational excellence and profitability.

- Oversee daily F&B; outlet operations during peak and off-peak hours, ensuring seamless service delivery and strict adherence to operational standards
- Maintain comprehensive knowledge of all F&B; services, menus, outlets, and hotel services to provide informed guidance to staff and guests
- Supervise and mentor F&B; team members, fostering a collaborative and supportive work environment while promoting professional development and growth
- Implement and monitor quality assurance protocols to ensure consistent service excellence and food safety standards across all outlets
- Manage inventory, cost control,



and vendor relationships to optimize profitability while maintaining premium service quality
- Analyze operational metrics and guest feedback to identify improvement opportunities and implement data-driven solutions that enhance performance
- Coordinate scheduling and resource planning to ensure adequate staffing during all service periods
- Respond promptly to guest concerns and complaints with empathy and professionalism, resolving issues decisively and transparently
- Ensure compliance with fire safety, life safety, and emergency procedures, maintaining a secure workplace for guests and staff
- Collaborate with management to develop and execute F&B; programs, promotions, and innovative initiatives that enhance guest experiences
- Train and develop staff on service protocols, menu knowledge, and customer engagement techniques to elevate team performance
- Maintain professional presentation and grooming standards while modeling organizational values and behaviors
- Build and maintain strong vendor relationships to support operational efficiency and cost management

📌 F&B Executive (Kochi)
🏢 AccorHotel
📍 Kochi