Overview

TekWissen Group is a workforce management provider throughout India and many other countries in the world. The below job prospect is to one of our clients who is a leading industrial technology company (founded 1978; based in Westminster, Colorado) that connects the physical and digital worlds through GPS, laser, and software solutions.

Position: Sr Collection Analyst

Locations: Chennai

Job Type: Contract

Duration: 12 Months

Work Type: Onsite

Job Description:

Position Summary:

- We are looking for a Collection Analyst to manage overdue accounts, optimize collections processes, and minimize financial risks.
- The ideal candidate will have strong analytical skills, attention to detail, and the ability to communicate effectively with customers to resolve outstanding debts.

Key Responsibilities:

Account Management:

- Monitor and manage overdue accounts; contact customers to follow up on payments via calls, emails, and letters.
- Review account histories and update payment details.

Collection Strategies:

- Negotiate payment plans and settle overdue balances while adhering to company policies.
- Resolve disputes and payment discrepancies promptly.

Reporting & Analysis:

- Prepare aging reports, Gsheet & Google workplace and track collections metrics.




- Analyze payment patterns and recommend improvements to the collection process.

Collaboration & Compliance:

- Work closely with sales, customer service, and legal teams to resolve complex accounts.
- Ensure compliance with client AR policies

Customer Communication:

- Maintain professional and empathetic relationships with customers to ensure timely payments.
- Strong negotiation, communication, and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and financial software.

Skills:

- 2-3 years of experience in collections or accounts receivable.
- Experience with collection software and cross-departmental communication and collaboration.
- Should have a keen eye for detail and the ability to identify the underlying issues or reasons behind overdue payments.

Education:

- Bachelor's degree in Finance, Accounting, Business, or related field.

Languages:

- English - Read, Write and Speak

Certifications & Licenses:

- Strong negotiation, communication, and problem-solving skills. Proficiency in Microsoft Office

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

📌 Sr Collection Analyst (Chennai)
🏢 Tekwissen India
📍 Chennai