Senior Analyst, ServiceNow IRM (Hyderabad)

Senior Analyst, ServiceNow IRM (Hyderabad)

11 Nov
|
Invesco
|
Hyderabad

11 Nov

Invesco

Hyderabad

Job Type: Full-time, Part-time

Remote: Hybrid

This job is with Invesco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.About InvescoAs one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.What's in it for you?As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days' Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Job DescriptionWho we are With over $2.5 trillion of assets under management, Invesco is one of the world's leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8400 dedicated employees, we are driven by trust and care. As one of the world's leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If you're looking for challenging work, thoughtful colleagues, and a global employer with social values, explore your potential at Invesco. Your Team Investment Services Operations provides global end to end middle to back-office support for trade management, portfolio operations and data management, reconciliation, corporate action, bank loans, fund services and reporting to support Invesco's investment related activities. The team focuses to provide quality service with highly disciplined operations, to deliver responsive support for investment processes, recent products and instruments, to be responsive to changing economic, regulatory and risk environments,



to manage and deliver quality data in accordance with "SMART" data principles.Your RoleThe Senior Analyst, ServiceNow IRM (Integrated Risk Management) plays an important role in operational, administrative, and testing support for the IRM capabilities within ServiceNow. Working closely with the ServiceNow IRM Product Owner and broader Enterprise Risk Management (ERM) and Internal Audit (IA) teams, this role supports the maintenance, enhancement, and operations of IRM workflows used across ERM and IA. The role focuses on execution and coordination activities, ensuring effective platform usage and timely delivery of enhancements and issue resolutions.Platform Administration & OperationsSupport the ongoing administration of ServiceNow IRM modules, including data updates, documentation management, and routine configuration checks.Monitor user queries, troubleshoot issues, and escalate technical items to the platform team or Product Owner as appropriate.User Support & Training CoordinationAssist in the preparation of user guides, training materials, and reference documentation.Coordinate training sessions, gather user feedback, and monitor adoption.Support end-users, ensuring consistent and accurate use of the platform.Testing & Quality AssuranceExecute defined test scripts for enhancements, workflow updates, configuration changes, and bug fixes.Document test results, track defects, and ensure timely follow-up with technology teams.Support user acceptance testing (UAT) coordination across ERM and IA teams.Change, Release, and Governance SupportAssist in the preparation of change requests and governance documentation.Support the Product Owner in tracking backlog items, status, and delivery progress.Maintain documentation and process maps of configuration standards.Reporting & Data ManagementPrepare operational reports, dashboards, and metrics to support management oversight.Assist with data validation and quality checks across ERM & IA processes.Compile insights from usage data, testing results,



and issue logs to support continuous improvement activities.Innovation & Automation SupportIdentify repetitive tasks or manual steps that could be candidates for simplification or automation.The Experience You Bring2-4 years of experience in risk and/or audit technology operations, or platform administration (ServiceNow experience preferred but not required).Exposure to risk or audit processes (e.g., control testing, risk assessments, issue management) is beneficial.Familiarity with workflow tools, ticketing systems, or process mapping tools is advantageous.Continuous improvement mindset and adaptability to change.Strong attention to detail with excellent organization and time‑management skills.Good analytical and problem‑solving skills, with the ability to follow defined procedures.Clear communicator, comfortable supporting users and documenting processes.Proficient in Microsoft Office and collaboration tools (e.g., Teams, SharePoint, Excel, CoPilot).Proactive and eager to learn, with a strong interest in risk and technology‑enabled workflows.Academic requirementsMaster's degree in finance, Information Systems, Risk Management, or equivalent experience.Interest in pursuing relevant certifications (e.g., ServiceNow) a plus. Working Conditions:Staggered shifts on rotational basis to provide global business coverage depending on project, assignment, or daily activitiesFull Time / Part TimeFull timeWorker TypeEmployeeJob Exempt (Yes / No)NoWorkplace ModelAt Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office. Grow Your Career with UsBuild the skills and experiences that help you thrive in a constantly evolving business environment. Our AI-enabled learning platform provides personalized learning opportunities based on your role and interests, while development programs and leadership training help support continuous career growth.To know more about us:About Invesco: https://www.invesco.com/corporate/en/home.htmlAbout our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.htmlAbout our D&I; policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.htmlAbout our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.htmlApply for the role @ Invesco Careers: https://careers.invesco.com/india/

📌 Senior Analyst, ServiceNow IRM (Hyderabad)
🏢 Invesco
📍 Hyderabad

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