About the Company
Fintech Cloud Pvt. Ltd. | Short-Term Personal Loans | LSP to Partner NBFCs
About the Role
Head of Compliance – Digital Lending Fintech Cloud operates as a Lending Service Provider (LSP) for multiple Base Layer NBFCs, offering short-term personal loans across several brands and digital platforms. We are looking for a hands-on compliance leader who will implement RBI requirements across our products, customer journeys, and partnerships, not just document them.
• Industry: Fintech | Digital Lending | Short-Term Personal Loans
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Experience:
10+ Years
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Location:
Delhi NCR
• Employment Type: Full time
• Reporting To: Group CEO
• Immediate Joiner preferred
• Email to :
[email protected]; CC
-
[email protected]
• Subject line: Head of Compliance – Digital Lending
Responsibilities:
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Key Responsibilities
• 1. Regulatory Compliance (LSP and NBFC)
• Implement the RBI Digital Lending Directions across the loan lifecycle: onboarding, KYC, sanction, disbursement, repayment, collections, and closure.
• Ensure NBFCs meet obligations under Scale Based Regulation, including Fair Practices Code, KYC/AML, outsourcing, and grievance redressal.
• Track RBI circulars and amendments, assess their impact, and drive timely rollout.
• 2. Digital Lending Controls
• DLG Guidelines implementation and GAP analysis.
• Oversee consent-based data collection, data storage in India, and compliance with the DPDP Act.
• Maintain DLA and LSP disclosures, DLG arrangements, and RBI reporting requirements.
• 3. NBFC Partnership Governance
• Drive compliance responsibilities between the LSP and each partner NBFC
• Manage partner due diligence, audits,
certifications, and closure of observations.
• 4. Credit Bureau (CIC) Reporting
• Ensure complete, accurate, and timely CIC reporting at the prescribed frequency.
• Resolve rejections, reconciliation gaps, and borrower disputes within regulatory timelines.
• 5. Brand, Product, and Marketing Review
• Review apps, websites, ads, and customer communications before launch for accurate rates, fees, and product claims.
• Keep brand-wise and product-wise compliance trackers up to date.
• 6. Collections and Customer Protection
• Oversee recovery practices and third-party collection agencies against RBI conduct norms.
• Monitor complaints, the Grievance Redressal Officer function, and RBI Ombudsman escalations.
• 7. Audits, Litigation, and Reporting
• Coordinate captive partner-NBFC and regulatory audits and inspections, and track findings
• Manage regulatory correspondence with external counsel.
• Maintain the compliance calendar, obligation register, and report key risks to senior management.
• Lead compliance training across teams. Qualifications
• Degree in Law, Finance, Commerce, or a related field. CS, LLB, is preferred.
• 15 years in compliance or regulatory roles, including experience in an NBFC, fintech, or digital lending platform.
• Strong working knowledge of the RBI Digital Lending Directions, Scale Based Regulation for NBFCs, KYC Master Directions, CICRA, and the DPDP Act.
• Hands-on experience with CIC reporting, NBFC–LSP partnerships, audits, and litigation.
• Proven ability to work across business, product, technology, operations, and collections teams.
• Preferred: Experience with multi-brand or multi-lender setups and fixing compliance gaps
📌 Head of Compliance (India)
🏢 Fintech Cloud
📍 India