Regulatory and Licensing Manager
Location:
Mumbai
About Us
Traya is an Indian direct-to-consumer hair care platform that provides a holistic treatment for individuals experiencing hair loss. Through personalized consultations, we identify the root cause of hair fall using a combination of Ayurveda, Allopathy, and Nutrition. Our unique diagnostic platform, combined with medically trained hair coaches and proprietary tech, ensures customers receive customized solutions delivered right to their doorstep — and the ongoing guidance they need to stay on track. Founded by Saloni Anand (techie-turned-marketeer) and Altaf Saiyed (Stanford GSB alumnus), Traya’s mission is to de-stigmatize hair loss, address its emotional and psychological impact, and make effective treatment accessible to all. Our Vision We aim to create a global awareness movement around hair loss while delivering a scientifically proven, holistic solution that combines the best of three sciences. The role You will own every licence a Traya Centre needs to open and stay open, across Maharashtra, Telangana, and Karnataka, and eventually pan-India.
What you'll do
• Clinical registration (Karnataka / Telangana): file and secure KPME registration for every Bangalore centre, and keep layouts, staffing and documents compliant
• Shops & Establishments: register every recent centre under the state S&E; Acts in Maharashtra, Karnataka, Telangana
• Trade licences: obtain trade licences from the local municipal body (BMC, TMC, NMMC, PMC, PCMC, BBMP and tier-2 corporations)
• File early: start applications the day an agreement is signed,
using a document checklist that BD collects at LOI stage
• Run the tracker: maintain one licence tracker by centre (status, filing date, expected date, blocker) and review it weekly with BD and the Chief of Staff
• Renewals and inspections: keep every licence across current centers, and handle inspections and notices
• Manage partners: work with internal legal, the external compliance consultant and local liaison agents, and hold them to timelines
• Stay ahead of rule changes: track regulatory changes in each state and flag what they mean for new and existing centres What success looks like
• Every application filed within 2 working days of agreement signing
• Zero go-lives delayed by a licence
• Clinical license in hand within a few days of completing site in that city
• Zero lapsed licences or penalties across the network What you bring
• 4–8 years in licensing or liaison for a multi-site chain: clinics, diagnostics, pharmacy, or hospital
• Has personally licensed 25+ centers
• Hands-on experience with KPME or a similar clinical-establishment registration
• Knows S&E; and trade-licence processes first-hand in Mumbai, Pune and Bangalore, including the municipal ward offices
• Highly organised: comfortable running a 200+ line tracker and chasing every item to closure
• Persistent and on the ground: willing to follow up in person at government offices
• Fluent in Kannada or Telugu, plus Hindi and English. Marathi is good to have Good to have
• Law, commerce or company-secretary background
• Experience setting up a licensing function or SOPs at a fast-growing healthcare chain
📌 Regulatory and Licensing Manager (Mumbai)
🏢 Traya
📍 Mumbai