11 Nov
|
Workafella
|
Chennai
11 Nov
Workafella
Chennai
Job Description
– Sales Coordinator Company: Workafella Department: Sales Job Title: Sales Coordinator Employment Type: Full-Time About Workafella Workafella is a premium coworking and managed office space provider offering flexible workspace solutions for startups, SMEs, corporates and enterprises across major cities in India. Role Overview We are looking for a proactive and detail-oriented Sales Coordinator to support the sales team in managing customer inquiries, coordinating client visits, maintaining sales records and ensuring smooth sales operations.
Key Responsibilities
• Handle incoming sales inquiries through calls, emails and other communication channels.
• Coordinate with the sales team for lead allocation and follow-ups.
• Schedule client meetings, site visits and workspace tours.
• Prepare quotations, proposals, agreements and other sales-related documents.
• Maintain and update customer information, leads and sales pipelines in CRM.
• Follow up with prospective clients regarding their workspace requirements and booking status.
• Coordinate with internal departments such as Operations, Finance and Facility Management to ensure smooth client onboarding.
• Prepare daily, weekly and monthly sales MIS reports.
• Track lead status, site visits, conversions and pending deals.
• Ensure timely communication with clients and provide necessary sales support.
• Maintain proper documentation of bookings, payments and client requirements.
• Assist the sales team in achieving business targets and improving operational efficiency. Skills & Competencies
• Excellent verbal and written communication skills.
• Good knowledge of MS Excel, Word and PowerPoint.
• Knowledge of CRM tools and sales reporting.
• Solid coordination and follow-up skills.
• Good interpersonal and customer-handling abilities.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and organizational skills. Qualification & Experience
• Graduate in any discipline.
• 3+ years of experience in Sales Coordination, Sales Administration or Customer Support.
• Experience in real estate, coworking spaces, hospitality or commercial leasing will be an added advantage. Key Performance Indicators (KPIs)
• Timely lead allocation and follow-ups.
• Accuracy of CRM data and sales reports.
• Effective coordination of client visits.
• Timely preparation of quotations and proposals.
• Customer response time and satisfaction.
• Support towards overall sales conversion and revenue targets. Preferred Candidate: A well-organized, enthusiastic and customer-focused professional who can efficiently support the sales team and contribute to business growth.
📌 Sales Coordinator (Chennai)
🏢 Workafella
📍 Chennai