Job Summary We are looking for enthusiastic and customer-focused individuals to join our team as Customer Experience Associates at Even. The candidate will be responsible for assisting customers, resolving their queries, providing information about healthcare services, and ensuring a smooth and positive customer experience. Roles & Responsibilities
• Handle customer queries through inbound and outbound calls.
• Assist customers with healthcare-related services, appointments, and bookings.
• Provide accurate information about company products and services.
• Resolve customer complaints and concerns professionally.
• Follow up with customers to ensure timely resolution of issues.
• Maintain accurate customer records and update CRM systems.
• Coordinate with internal teams for smooth service delivery.
• Maintain call quality and achieve customer satisfaction targets. Eligibility Criteria
• Any Graduate / Undergraduate candidates can apply.
• Freshers and experienced candidates are welcome.
• Excellent verbal and written communication skills.
• Basic computer knowledge.
• Positive problem-solving and interpersonal skills.
• Customer-focused attitude with a willingness to learn.

📌 Customer Experience Specialist (Bengaluru)
🏢 Even
📍 Bengaluru